Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Education
Timeline
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Jamil Cabrera

Pembroke Pines,FL

Summary

Customer service professional with extensive experience in hospitality, retail, and technical support. Proven track record of enhancing customer satisfaction and managing transactions efficiently. Bilingual communicator excelling in high-pressure environments. Experienced field technician adept at multitasking, project completion, and customer relationship management. Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management. Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Valet Driver

Towne Park
3555 S Ocean Dr Hollywood, FL 33019 United States
09.2025 - Current

Valet Driver / Guest Services Attendant

  • Provided fast and professional valet services in a high-volume hospitality environment
  • Greeted guests upon arrival, assisted with luggage handling, and ensured a smooth first impression
  • Communicated parking options clearly and promoted valet services to increase customer satisfaction and usage
  • Safely parked and retrieved vehicles in a timely manner while maintaining strict attention to vehicle safety
  • Managed high-traffic situations efficiently while staying calm, organized, and customer-focused
  • Delivered prompt vehicle retrieval service by actively moving between parking areas to minimize wait times
  • Maintained a professional appearance and positive attitude while working in a fast-paced, physically demanding role

Field Technician

Sunbelt Rentals
Fort Lauderdale, USA
06.2023 - 06.2024
  • Assisted delivery drivers with loading and unloading portable air conditioning units.
  • Performed cleaning and maintenance to ensure equipment was ready for the next job.
  • Supported team efficiency and upheld safety standards during daily operations.

Car Wash Attendant

El Car Wash
Miramar, USA
11.2022 - 05.2023
  • Delivered customer service to guests while promoting membership packages.
  • Utilized persuasive communication to increase sales of car wash deals.
  • Maintained cleanliness and order of the facility to enhance customer satisfaction.

Busser / Food Runner

Café Martorano
Fort Lauderdale, USA
01.2021 - 12.2021
  • Supported servers by delivering food, drinks, and bread service to tables.
  • Cleared and reset tables quickly to ensure efficient dining room operations.
  • Contributed to a positive guest experience in a high-volume restaurant environment.

Education

High School Diploma / GED -

Acceleration Academies
Fort Lauderdale, FL
12.2025

Skills

Customer service and hospitality

Retail sales and membership promotion

Cash handling and register operation

Communication and teamwork

Inventory control and stocking

Restaurant and food service support

Commercial cleaning and maintenance

Basic math for transactions

Problem solving

Effective communication

Sales promotion

Self motivation

Certification

  • Valid Driver's License
  • OSHA Safety Certification (10-hour or 30-hour) – shows safety training for technical/field jobs.
  • HVAC Basics or Technician Training Certificate
  • Food Handler’s Safety Certificate
  • Retail Sales Associate Certificate

Accomplishments

  • Recognized as “Employee of the Month” for excellent customer service at El Car Wash.
  • Received positive customer feedback leading to repeat business and referrals.

Languages

Spanish
Professional
English
Professional

Education

true

Timeline

Valet Driver

Towne Park
09.2025 - Current

Field Technician

Sunbelt Rentals
06.2023 - 06.2024

Car Wash Attendant

El Car Wash
11.2022 - 05.2023

Busser / Food Runner

Café Martorano
01.2021 - 12.2021

High School Diploma / GED -

Acceleration Academies