Jamil Muhammad

Processed substantial volumes of eyewear with precision in a demanding environment.

Handled tasks involving life cycle of frames including assembling, tinting, and making small-scale repairs.

• Specialized delivery of packages to customer's homes, garages and vehicles

• Train staff by reviewing and revising orientation to products and sales, training materials; deliver training sessions, results, and learning needs
• Attract customers by originating display ideas or schedules, construct and assemble prefabricated display properties, and other sales floor showcases
• Assist customers by providing information, resolving issues, complete payment transactions, and prepare merchandise for delivery
• Maintain inventory, determine inventory levels, and anticipate customer demand
• Demonstrate professional and technical knowledge to better serve customers and my team
• Guide, Direct, and Motivate Subordinates; providing guidance and direction to subordinates, including setting performance standards and monitoring performance

• Managed a team of11 associates; developing specific goals and plans to prioritize, organize, and accomplish your work
• Oversaw department daily Job per Hour (JPH) and production goals
• Delegated associate task and work order assignments to cut, polish, grind lenses for prescription glasses, or create prescription contact lenses
• Identified information by categorizing, estimating, recognizing differences or similarities, and detected changes in circumstances or events
• Create lenses for products like binoculars, microscopes, or telescopes

• Processed the assembly of eyewear in a high-volume lab; techniques of drill mounts, tinting, roll and polish, four-point check, and minor frame repairs
• Practiced regulatory compliance in quality assurance when assisted laboratory technicians
• Used relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards
• Attained proficient knowledge of surface work; fining, polishing, and blocking in the surface shop

• Provided support in office administration duties, customer service, scheduling patient appointments, and patient consultations
• Read work orders or other instructions to determine product specifications or materials requirements
• Inspect lens blanks to detect flaws, verify smoothness of surface, and ensure thickness of coating on lenses
• Customized customer's eyewear using lab techniques of edging and tinting lens

• Supervised a team of5-7 employees, direct other employees through their daily routines and interact with customers to make sure there is a satisfactory experience
• Ensured employees perform a variety of tasks, from preparing the food, stocking supplies, serving, accurate financial transactions, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions
• Monitored quality controls, properly trained employees properly and adhered to company policies