Jamilah Allen
Brockton,MA
Summary
Dedicated and compassionate nursing professional with proven clinical knowledge, natural interpersonal strengths and technical abilities with a progressive career history with years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs, providing direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader who is organized, efficient and always willing to go extra mile to meet expectations. Works well with diverse patient populations and fosters trusting relationships to improve outcomes and efficiently coordinate with healthcare professionals to advance patient care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nurse Director, Ambulatory OBGYN
Boston Medical Center
Boston, MA
05.2022 - Current
- Foster the development of a work environment conducive to the delivery of high-quality nursing care for a diverse base in a safety net hospital
- Collaborates with inpatient obstetrics (triage, labor and delivery, mother-baby unit) to ensure safe, efficient transfers of care and information
- Leader and resource to the nursing team of 32 direct reports
- Oversight of all Human Resources related nursing needs (including recruitment, orienting/onboarding, annual reviews and corrective action) as well as processing of payroll and vacation requests
- Supported standards for an excellent customer service environment in which all patients and staff are treated with dignity and respect
- Served as a consultant on clinical matters related to areas of expertise and participate in direct care as requested, qualified and credentialed
- Established and maintained the unit in a state of “constant readiness” for DPH and/or Joint Commission review
- Collaborated with Directors and staff that supports the multidisciplinary, cross-departmental, and institutional strategic plans
- Participated in budget development, including planning/forecasting supplies and equipment
- Proficient in analyzing complex situations and making informed decisions utilizing strong clinical judgment and prioritizing patient needs during high-stress situations, ensuring optimal outcomes
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency
Nurse Manager, Ambulatory
Bowdoin Street Health Center
Dorchester, MA
09.2020 - 04.2022
- Offered professional guidance, supervision, and leadership to staff
- Demonstrated knowledge, judgment, expertise and managerial skills to ensure smooth functioning of health center
- Participates with performance improvement activities to improve quality of nursing care, promote patient outcomes and provide a cost effective environment for patient care
- Design and implementation of new clinical workflows within the clinic for optimum patient care
- Clinical lead for registered nurses and medical assistants
- Evaluated operations to ensure proper workflow and compliment of staff to perform care services, ensuring all adherence to joint commission standards
- Supervised 11 direct reports
- Oversight of all Human Resources related nursing needs (including recruitment, orienting/onboarding, annual reviews and corrective action)
- Processing of payroll and vacation requests
- Assesses and evaluates staffing patterns for proper utilization of personnel in relation to patient needs in assigned clinics
- Collaborated with Operations Manager to implement new COVID-19 Testing tent protocols
- Oversight and development of COVID-19 Vaccine administration clinics, templating and workflows
- Accountable for ensuring quality patient care through direct supervision of nursing staff
- Provides input to and collaborates with Executive Director of planning and monitoring the clinic budget
- Collaborates with Executive Director and Medical Director to determine best practices, desired outcomes and expansion of any clinical services provided and methodologies of achieving best practices
- Provided direct nursing care as necessary.
Staff Nurse, Labor and Delivery
Mount Auburn Hospital
Cambridge, MA
09.2013 - 10.2020
- Care for the mother and infant, delivering mothers 34 weeks gestation to full-term (including Pre-term deliveries, multiple gestation, Pre-Eclampsia, IDDM and gestational diabetes, substance abuse, IUGR and bereavement support in cases of fetal demise)
- Administration of medications during the labor, delivery and post-partum phases (including Magnesium Sulfate, Oxytocin, Misoprostol, Cervidil, Insulin, and Hemabate) and narcotics (including IV push medications, i.e
- Stadol, Dilaudid, Ketorolac, Morphine Sulfate, Fentanyl, etc.) Performs fetal monitoring (EFM, FSE, Amnio infusion and IUPC)
- Place IV´s and administer blood transfusions and assistance with low forceps and vacuum extraction deliveries
- Pre and Post-op teaching and prep of the surgical patient for Cesarean Section, tubal ligation, D & C, D & E and cerclage
- Circulating and Scrub duties in the Operating Room for the above-mentioned procedures
- Collection and labeling of specimens to be sent for pathological and chromosomal studies.
RN Flow Operations Manager, Ambulatory OBGYN
Brigham and Women’s Hospital
Boston, MA
07.2018 - 10.2019
- Direct supervision of the GYN Oncology, Family Planning, CIRS and IVF clinics
- Design and implementation of new clinical workflows within the clinic for optimum patient care
- Clinical lead for registered nurses and medical assistants
- Oversight of all Human Resources related nursing needs (including recruitment, orienting/onboarding, annual reviews and corrective action)
- Processing of payroll and vacation requests
- Co-lead with practice manager on day-to-day operational needs, leadership and all staff meetings
- Collaborate with Nursing Director to implement all new nursing initiatives and protocols from nursing administration
- Accountable for patient satisfaction experience in responsible clinic areas managing complaints and risk management processes
- Accountable for pharmacy operations management ensuring compliance with all internal policies and procedures as well as State rules and regulations
- Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Adjunct Faculty, OB Clinical Instructor
Massachusetts College of Pharmacy and Health Sciences
Boston, MA
10.2016 - 09.2019
- Responsible for fostering the development of required nursing skills competency, critical thinking ability and application of nursing knowledge to practice
- Demonstrated knowledge of subject matter and new developments in the field to update the approach to teaching or content
- Integrate didactic content into clinical assignment for students, facilitate pre- and post-conference for assigned students and conduct clinical evaluation in collaboration with core faculty
- Grade and return written work to students in a timely manner
- Maintain appropriate records of students’ attendance, intermediate, and final grades; submit required reports to the appropriate office by the scheduled deadlines
- Responsible for performing, analyzing and reporting assessment of student learning.
Registered Nurse, Women’s Health
Harvard Vanguard Medical Associates
Burlington, MA
05.2014 - 03.2015
- Provided nursing and practice management support in an ambulatory/outpatient clinic setting for a busy OBGYN office
- Utilized clinical judgment, knowledge, critical thinking and experience to direct communication with the patient to determine level of care needed
- Patient assessment, medical history and telephone triage conducted, abnormal lab tracking, and results review along with assistance with procedures
- Documented and processed prescription requests and refills per facility guidelines
- Completed all necessary paperwork, FMLA, prior authorizations and/or scheduling of appointments for patients who are ordered diagnostic and therapeutic services
- Patient education provided to the obstetrical, post-partum and gynecological patient including pre and post-op teaching, post void trial, staple removals, oral contraceptive, fertility and GDM teaching
- Patient care for high risk MFM patients, NST administration as well as IV insertions for hyperemesis
- Administration of methotrexate, RhoGAM and vaccinations per protocol
- Care of the GYN Oncology and “V” clinic clientele assisting patients with complex gynecological disorders.
Staff Nurse, Labor and Delivery
Baptist Health (Downtown)
Jacksonville, FL
10.2010 - 08.2013
- Magnet designated facility
- Level III Nursery Facility
- Care for the mother and infant, Antepartum monitoring and high-risk deliveries (including Pre-term deliveries, multiple gestation, Pre-Eclampsia, IDDM and Gestational Diabetes, substance abuse, IUGR and bereavement support in cases of fetal demise)
- Administration of medications during the labor, delivery and post-partum phases (including Magnesium Sulfate, Oxytocin, Misoprostol, Cervidil, Insulin, and Hemabate) and narcotics (including IV push medications, i.e
- Stadol, Dilaudid, Ketorolac, Morphine Sulfate, Fentanyl, etc.) Performs fetal monitoring (EFM, FSE, Amnio infusion and IUPC)
- Place IV´s and administer blood transfusions and assistance with low forceps and vacuum extraction deliveries
- Pre and Post-op teaching and prep of the surgical patient for Cesarean Section, tubal ligation, D & C, D & E and cerclage
- Circulating and Scrub duties in the Operating Room for the above-mentioned procedures
- Collection and labeling of specimens to be sent for pathological and chromosomal studies.
Medical Review Nurse, Contractor
First Coast Service Options
Jacksonville, FL
01.2012 - 06.2012
- Perform medical review of pre and post payment claims for Medicare Part B
- Identify providers needing education and individually educate providers who are subject to medical review processes
- Identify problem providers through data analysis and by monitoring provider reasons for denial through claim review logs and develop and implement corrective action plans designed to ensure the resolution of issues related to coding, documentation and medical necessity/coverage
- Facilitates accreditation by knowing, understanding, correctly interpreting, and accurately applying accrediting and regulatory requirements and standards.
Staff Nurse, Labor and Delivery
Cambridge Health Alliance
Cambridge, MA
12.2007 - 09.2010
- Staff RN at a community hospital on a 7 suite, Level I nursery unit with annual deliveries of over 1400 births providing care for the mother and infant, delivering mothers at the gestational age of 36.5 to full-term and high-risk deliveries (including Pre-Eclampsia, gestational diabetes, substance abuse, IUGR and bereavement support in cases of fetal demise)
- Administration of medications during the labor, delivery and post-partum phases (including Magnesium Sulfate, Oxytocin, Misoprostol, Cervidil, Insulin, and Hemabate) and narcotics (including IV push medications, i.e
- Stadol, Dilaudid, Ketorolac, Morphine Sulfate, Fentanyl, etc.)
- Pre and Post-op teaching and prep of the surgical patient for Cesarean Section, tubal ligation, D & C, D & E and cerclage
- Circulating and Scrub duties in the Operating Room for the above-mentioned procedures
- Collection and labeling of specimens to be sent for pathological and chromosomal studies
- Rotation to the Post-Partum Mother-Baby unit (patient education including self-care of the mother, care of the newborn, bath and diapering, safety, breastfeeding, umbilical cord care, and circumcision care).
Education
Master of Science in Nursing (MSN)-Informatics -
Chamberlain College of Nursing
Boston, MA10.2017
Bachelor of Science in Nursing (BSN) -
Simmons College
Boston, MA05.2007
Skills
- Clinical expertise
- Patient Care Coordination
- Quality Improvement
- Healthcare administration
- Staff Development
- Patient Care
- Strong Clinical Judgment
- Hiring and Terminations
- Budget Management
- Patient Safety
- Patient Advocacy
- Process Implementation
Certification
- Basic Life Support
- Neonatal Resuscitation Program
Additional Information
Proficient in all Microsoft products, Outlook, CCC, SAP Gui and SAP Web, Tech Time, Kronos, EPIC, Meditech, OMR, Centricity Perinatal, Cerner, OB Tracevue and InterQual.
Affiliations
New England Regional Black Nurses Association
Personal Information
Title: Registered Nurse (RN), State of Massachusetts
Additional Information
Credentials
Registered Nurse (RN), State of Massachusetts
Registered Nurse (RN), State of New Hampshire
Certifications
Basic Life Support
Advanced Cardiac Life Support
Neonatal Resuscitation Program
Affiliations
Association of Women's Health, Obstetrics and Neonatal Nurses
American Nurses Association
New England Regional Black Nurses Association
Additional Information
Proficient in all Microsoft products, Outlook, CCC, SAP Gui and SAP Web, Tech Time, Kronos, EPIC, Meditech, OMR, Centricity Perinatal, Cerner, OB Tracevue and InterQual.
Timeline
Nurse Director, Ambulatory OBGYN
Boston Medical Center
05.2022 - Current
Nurse Manager, Ambulatory
Bowdoin Street Health Center
09.2020 - 04.2022
RN Flow Operations Manager, Ambulatory OBGYN
Brigham and Women’s Hospital
07.2018 - 10.2019
Adjunct Faculty, OB Clinical Instructor
Massachusetts College of Pharmacy and Health Sciences
10.2016 - 09.2019
Registered Nurse, Women’s Health
Harvard Vanguard Medical Associates
05.2014 - 03.2015
Staff Nurse, Labor and Delivery
Mount Auburn Hospital
09.2013 - 10.2020
Medical Review Nurse, Contractor
First Coast Service Options
01.2012 - 06.2012
Staff Nurse, Labor and Delivery
Baptist Health (Downtown)
10.2010 - 08.2013
Staff Nurse, Labor and Delivery
Cambridge Health Alliance
12.2007 - 09.2010
Master of Science in Nursing (MSN)-Informatics -
Chamberlain College of Nursing
Bachelor of Science in Nursing (BSN) -
Simmons College