JAMILAH R. CLAY
Chesterfield,VA
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
24
24
years of professional experience
Work History
Assistant Program Manager
Department of Veteran Services
Richmond , Virginia
2024.02 - Current
- Assisted in developing and implementing program policies and procedures.
- Developed and maintained relationships with key stakeholders to ensure successful implementation of the program.
- Participated in planning sessions to develop strategies for achieving desired outcomes from the program.
- Identified opportunities for improvement within existing programs as well as potential new initiatives.
Senior Recruiter
Capital One (Full Time)
Richmond , VA
2021.11 - 2023.02
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Managed candidate activity within Applicant Tracking System (ATS).
- Utilized internal recruiting systems (WORKDAY) to record, update and track all candidate progress.
- Ensured adherence and compliance to U.S. EEO regulations and all employment legislation.
Senior Veteran Account Manager
GRANT ASSOCIATES (Full Time)
New York , NY
2018.08 - 2021.10
- Maintain a pipeline of veteran/veteran spouse candidates per job title
- Implement recruiting processes and initiatives
- Translate military experience into skills for civilian jobs within preferred sector
- Create, generate, and submit job orders
- Maintained and further developed database of veteran friendly employers
- Analyzed, prepared and organized account materials to facilitate client facing meetings
- Monitored timelines, project results, & budgets while identifying actions to mitigate project risk
- Maintained logistical oversight over the Advanced Leadership Team meetings
HR Generalist & Recruiting - Intern
FCB Health Area (Full Time)
New York , NY
2018.02 - 2018.08
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
- Assisted with new hire orientation preparation, scheduling and administration.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Compiled and updated employee files to document employee actions and information on payroll and benefits actions.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
Veterans Coordinator
Community Healthcare Network (Full Time)
New York , NY
2017.06 - 2018.03
- Managed community outreach events for Veterans and their families at Community Health Network
- Executed the assessments of Veterans & facilitated their referrals to government services programs
- Coordinated community intervention programs for Veterans & collaborated with legal services teams
- Supported claimants in obtaining admission to outpatient treatments, pharmacy items and prosthetic equipment.
- Educated local community veterans about available health and wellness resources.
- Made referrals to utilize community resources for veteran's needs.
Passenger Service Supervisor
Delta Air Lines, Inc (Full Time)
2013.01 - 2017.06
- Greeted clients & ensured outstanding customer service
- Managed passenger check in and onboarding procedures
- Ground hostess to clients and assisted in terminal coordination
- Recruited, trained and guided team members to offer every passenger top-notch service and support.
- Managed gate, ramp and cabin services for each flight.
- Greeted passengers and provided boarding instructions.
- Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
Human Resources Specialist
US Army
Fort Pickett , VA
2000.06 - 2012.11
- Applies laws, regulations, policies, and practices to provide advice and guidance to officials, supervisors, and employees on a wide variety of pay actions and application of single agency compensation authorities where applicable.
- Processes all Request for Personnel Action (RPAs), coordinating actions with HRO personnel and management to resolve issues as they arise.
- Prepares job opportunity announcements, conducts complex job analysis, prepares promotion and placement products, and issues promotion and referral certificates
- Monitors and corrects various Pay and Pay Status reports to ensure accuracy and compliance with established business rules, auditing practices and procedures.
- Responsible for troubleshooting and resolving the most difficult and complex problems associated with comprehensive recruitment and placement services.
- Facilitates placement programs to include priority placement program (PPP), Reemployment Priority List (RPL) program, interagency career transition assistance plan (ICTAP), and the agency career transition assistance plan (CTAP).
- Processes a full range of official personnel actions for organizations services using an automated system
Education
Some College (No Degree) - ENGLISH
Virginia State University
Some College (No Degree) - Business
Devry University
Skills
- Salesforce
- CRM
- Workday
- Taleo
- Microsoft Office Suite
- Vendor relations
- Management development
- Customer relations
- Staff training and development
- Complaint Handling
- Report Preparation
- Conflict Mediation
Timeline
Assistant Program Manager
Department of Veteran Services
2024.02 - Current
Senior Recruiter
Capital One (Full Time)
2021.11 - 2023.02
Senior Veteran Account Manager
GRANT ASSOCIATES (Full Time)
2018.08 - 2021.10
HR Generalist & Recruiting - Intern
FCB Health Area (Full Time)
2018.02 - 2018.08
Veterans Coordinator
Community Healthcare Network (Full Time)
2017.06 - 2018.03
Passenger Service Supervisor
Delta Air Lines, Inc (Full Time)
2013.01 - 2017.06
Human Resources Specialist
US Army
2000.06 - 2012.11
Some College (No Degree) - ENGLISH
Virginia State University
Some College (No Degree) - Business
Devry University
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