Jamilet Rivera
Washington,DC
Summary
Detail oriented, client focused professional with experience managing engagement and coordinating interdisciplinary teams. Skilled at tracking outcomes, supporting program participation, and maintaining accurate records. Proven ability to deliver high quality service to diverse populations. Strong interest in healthcare systems and driving member success and organizational impact.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security
Arlington VA
02.2024 - Current
- Monitor environments and enforce policies to maintain safe and organized operations
- Document incidents and generate detailed reports, ensuring accuracy and timeliness
- Respond to situations proactively while maintaining professionalism and strong communication
- Coordinated with team members to support operational efficiency and consistent procedures
Youth Care Worker
Latin American Youth Center (LAYC)
Washington DC
09.2024 - 01.2026
- Manage and track client engagement, progress, and outcomes through individualized service plans
- Maintain accurate, compliant documentation while monitoring performance and behavioral trends
- Collaborate cross functionally to support service delivery and align on client goals
- Drive program participation and coordinate communication, applying crisis intervention as needed
Soccer Coach
Open Goal Project
Washington Dc
06.2020 - 06.2024
- Designed and led structured programs to drive youth participation and engagement
- Mentored participants in leadership, discipline, and teamwork, supporting retention and development outcomes
- Coordinated schedules and program logistics to ensure smooth and effective execution
Physical Therapy Technician
Active Physical Therapy & Sports Injury Center
Lanham, MD
01.2021 - 05.2023
- Supported treatment planning and patient flow to improve clinic efficiency and daily operations
- Maintained accurate patient records and managed scheduling to ensure timely and organized service delivery
- Delivered high-quality customer service, enhancing patient experience and engagement
- Collaborated with healthcare professionals to coordinate care and support positive patient outcomes
Education
Bachelor of Science - Fitness And Sport Science
Washington Adventist University
Takoma Park, MD05-2024
Skills
- Member & Client Engagement
- Data Tracking & Reporting
- Cross-Functional Collaboration
- Scheduling & Calendar Coordination
- Program Support & Execution
- Attention to Detail
- Professional Communication
- Problem Solving & Crisis Management
- Microsoft Excel & Google Workspace
Certification
Certified Performance Enhancement Specialist (NASM)
Timeline
Youth Care Worker
Latin American Youth Center (LAYC)
09.2024 - 01.2026
Security Officer
Allied Universal Security
02.2024 - Current
Physical Therapy Technician
Active Physical Therapy & Sports Injury Center
01.2021 - 05.2023
Soccer Coach
Open Goal Project
06.2020 - 06.2024
Bachelor of Science - Fitness And Sport Science
Washington Adventist University
Certified Performance Enhancement Specialist (NASM)
Certified Performance Enhancement Specialist (NASM) – Skilled in program design, client engagement, and performance optimization