Deja Culverson
Montgomery
Summary
Versatile team member offering over 10 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
5
5
years of professional experience
2014
2014
years of post-secondary education
Work History
Security Officer
Allied Universal Security Services
Montgomery
02.2025 - Current
- Conducted regular patrols to deter unauthorized activities and assess potential threats.
- Responded promptly to alarms and emergency situations, ensuring immediate action.
- Recorded detailed incident reports for management review and future reference.
- Assisted in training new security personnel on protocols and emergency procedures.
- Utilized surveillance systems to monitor activities and prevent potential incidents.
- Enforced company policies consistently while maintaining a professional demeanor with all individuals.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Checked for safety hazards and took corrective action when necessary.
- Completed incident reports to record security or loss prevention incidents.
Instacart Shopper
Instacart
02.2021 - Current
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Listened to customer needs to identify and recommend best products and services.
- Assisted teammates with daily tasks during peak periods.
Supervisor
Amazon
Montgomery
02.2024 - 01.2025
- Supervised team members in daily operations and workflow management.
- Coordinated training sessions for new employees on safety protocols.
- Monitored inventory levels and ensured timely restocking of supplies.
- Implemented process improvements to enhance operational efficiency.
- Conducted regular performance evaluations and provided constructive feedback.
- Enforced compliance with company policies and safety regulations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Complied with company policies, objectives and communication goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Dietary Aide
Baptist Medical Center
09.2021 - 11.2023
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Educated patients about the importance of proper nutrition for overall health improvement and disease management.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Assisted dietitians in planning menus based on patient health requirements.
- Collaborated with nursing staff to ensure proper meal delivery and timing.
- Monitored food inventory levels and reported shortages to management.
- Educated patients on dietary restrictions and food choices for recovery.
Education
High School Diploma -
Madison County High School
Gurley, ALSome College (No Degree) - Standard Studies
Calhoun Community College
Tanner, AL, ALSkills
- Payment processing
- Delivery procedures
- Mobile ordering understanding
- Effective customer upselling
- Customer service
- Critical thinking
- Time management
- interpersonal skills
- microsoft powerpoint
- microsoft word
- Physical stamina
- Team member motivation
- Communication
- Leadership
- Problem solving
- Writing
- Data analysis
- Incident reporting
- Surveillance system operation
- Safety protocols
- Staff training
- Security operations
- Customer engagement
- Team supervision
- Attention to detail
- High level of integrity
- Document management
Accomplishments
Succefully completed a course to receive property inspection certification.
Received several awards for being the hardest working employee in my field at the hospital.
Received state wide recognition for completing a over 900 deliveries with instacart and being considered a platinum shopper with a high amount of customer satisfaction comments.
Education
other,other
Timeline
Security Officer
Allied Universal Security Services
02.2025 - Current
Supervisor
Amazon
02.2024 - 01.2025
Dietary Aide
Baptist Medical Center
09.2021 - 11.2023
Instacart Shopper
Instacart
02.2021 - Current
High School Diploma -
Madison County High School
Some College (No Degree) - Standard Studies
Calhoun Community College