Ryan R Rivera Torres
San Antonio
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Server Assistant Manager
Luna Rosa
San Antonio
2018.02 - Current
- Trained new employees to perform duties.
- Addressed employee grievances promptly in accordance with company procedures.
- Promoted team spirit among restaurant staff by encouraging cooperation between departments.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Resolved problems or concerns to satisfaction of involved parties.
- Regularly inspected dining areas for tidiness, cleanliness and appearance.
- Organized special events such as banquets, parties or buffets for customers according to their requirements.
- Resolved customer complaints in a timely manner while maintaining professionalism.
- Delegated work to staff, setting priorities and goals.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
Assistant Supervisor
Peerless Equipment
San Antonio
2022.08 - 2023.04
- Streamlined workflow processes, reducing project completion times.
- Reviewed completed work to verify consistency, quality, and conformance.
- Inspected premises regularly to identify potential hazards or maintenance
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Implemented quality control measures to uphold company standards.
- Conducted testing of water pumps and systems to ensure quality and reliability.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Completed routine maintenance and repair.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
Fulfillment Associate
Amazon
San Antonio
2020.11 - 2022.08
- Trained new employees regarding warehouse procedures and standards.
- Tracked inventories and input equipment counts into warehouse databases.
- Labeled cartons correctly prior to shipping outbound packages.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Used handheld scanners to key in data for packages.
- Issued supplies, materials and products to team members based on information from requisitions.
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Processed returns, inspecting items for damage and restocking as appropriate.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
- Labeled boxes and placed in outbound collection areas.
- Communicated effectively with supervisors and team members to address workflow challenges.
Education
High School Diploma -
Juan J Maunez Pimentel
Naguabo, PR2016-05
Skills
- Customer service management
- Shift planning
- Personnel training
- Verbal and written communication
- Multitasking Abilities
- Problem-solving
- Attention to detail
- Organization and time management
Timeline
Assistant Supervisor
Peerless Equipment
2022.08 - 2023.04
Fulfillment Associate
Amazon
2020.11 - 2022.08
Server Assistant Manager
Luna Rosa
2018.02 - Current
High School Diploma -
Juan J Maunez Pimentel