Jamilette Enriquez
Laguna Niguel,CA
Summary
Versatile professional with a solid background in education and customer service. Known for strong teamwork and problem-solving capabilities, contributing to enhanced student support and guest satisfaction. Ready to apply expertise to create inclusive and engaging environments.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Capistrano Unified School District
Dana Point, CA
09.2023 - 05.2024
- Supported students with disabilities in daily academic activities and social interactions.
- Monitored student progress and behavior, providing feedback to educators for intervention strategies.
- Facilitated small group activities, promoting peer engagement and cooperative learning among students.
- Maintained classroom organization and prepared materials for lessons tailored to student needs.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Maintained positive attitude and affirmatively communicated with each student.
Server
Ruby's Diner
Laguna Beach, CA
08.2018 - 02.2021
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Trained new servers on menu offerings and restaurant procedures, enhancing team performance.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate
Claire's Boutique
Mission Viejo, CA
02.2016 - 09.2018
- Assisted customers with product selection and provided tailored recommendations.
- Managed point-of-sale transactions, ensuring accuracy and efficiency in cash handling.
- Trained new associates on store policies, procedures, and customer service best practices.
- Resolved customer inquiries and complaints effectively, enhancing overall shopping experience.
- Conducted inventory checks to ensure stock availability and minimize discrepancies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Serra High School
San Juan Capistrano, CASkills
- Effective communication
- CPR and first aid
- Classroom support
- Strong work ethic
- Cash handling
- Guest engagement
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
Capistrano Unified School District
09.2023 - 05.2024
Server
Ruby's Diner
08.2018 - 02.2021
Sales Associate
Claire's Boutique
02.2016 - 09.2018
High School Diploma -
Serra High School