Jamilla Johns
Fort Worth,TX
Summary
Proven Services Host at Walmart, I excelled in elevating customer satisfaction and loyalty through effective communication and strong empathy. Skilled in client relationship building and customer service, I successfully trained new staff, enhancing team performance. My approach combines patience and a keen ability to address customer needs, fostering positive experiences.
Overview
3
3
years of professional experience
Work History
Services Host
Walmart
01.2022 - Current
- Enhanced customer satisfaction by promptly and professionally addressing inquiries and complaints.
- Promoted business loyalty by fostering positive customer relationships.
- Assisted in training new staff members, fostering a supportive team atmosphere focused on excellent service delivery.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout their experience.
Education
High School Diploma -
East Side High School
Cleveland, MS05-2004
Skills
- Patience and composure
- Strong empathy
- Client Relationship Building
- Exceptional communication
- Phone Etiquette
- Customer Service
Timeline
Services Host
Walmart
01.2022 - Current
High School Diploma -
East Side High School