Certified Pharmacy Technician offering extensive history across retail, specialty, and other healthcare settings. Versed in relevant regulations with dedication to ethical practices.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Outpatient Pharmacy Technician
NIH
Bethesda
01.2026 - 04.2026
Inventoried and maintained accurate and completed inventory records.
Operated and maintained automated dispensing devices and equipment.
Logged investigational drugs according to department policy
Filled, labeled, and dispensed Study/Investigational medications, including double blinds.
Identified basic therapeutic problems and alerted pharmacist for clinical intervention.
Cleaned and disinfected pharmacy and workspace according to mandated standards.
Prepared and packaged drugs for outpatient pick up or mail order as necessary.
Communicated effectively with doctors, nurses, pharmacists, laboratory technicians, schedulers and other healthcare personnel to facilitate timely and effective order completion.
Pharmacy Technician
PharMerica
Columbia
08.2025 - 01.2026
Collaborated with pharmacists and healthcare teams to enhance patient safety and ensure quality care.
Perform order entry, compounding, and prescription filling with accuracy and compliance.
Packed and shipped prescriptions with attention to proper labeling and documentation for accuracy.
Resolve insurance and claim issues to ensure timely medication delivery.
Prepared and distributed medications to assisted living facilities, military bases, and other healthcare organizations, supporting their medication management needs.
Pharmacy Help Desk
CVS Caremark
Virginia Beach
11.2022 - 05.2024
Assisted pharmacies, providers, and beneficiaries in clarifying prescription issues, enhancing communication and service delivery.
Resolved claim discrepancies, processing prescription requests to ensure timely access to medications.
Ensured HIPAA compliance and maintained proper coding documentation to uphold regulatory standards.
Benefits Verification Coordinator
US Bioservices (AmerisourceBergen)
Carrollton
01.2022 - 10.2022
Captured payer data in EMR and evaluated insurance coverage limitations to enhance patient support.
Accessed co-pay and assistance programs, enabling reduction of patient out-of-pocket costs.
Coordinated with healthcare teams to streamline documentation collection processes.
Customer Service Representative
Department of Human Services
Baltimore
11.2020 - 08.2021
Resolved customer concerns, documenting solutions for future reference and service improvement.
Maintained service quality standards, leveraging CRM and CARES systems to enhance customer interactions.
Managed high-volume inbound calls, ensuring efficient routing to appropriate departments.
Pharmacy Technician
CVS Health
Bowie
06.2019 - 06.2020
Processed ~500 prescriptions daily, ensuring accurate dosages for patient safety.
Addressed and resolved third-party claim rejections using RxConnect software, facilitating smoother reimbursement processes.
Managed inventory and updated customer profiles while maintaining compliance with DEA regulations.
Pharmacy Technician
Walgreens
Bowie
08.2018 - 03.2019
Processed claims, calculated dosages, and labeled prescriptions to ensure accuracy and patient safety.
Ensured compliance with federal and state pharmacy laws to uphold regulatory standards.
Maintained medication stock to support patient adherence and optimize pharmacy operations.
Guest Services Coordinator
Vita's Hair Studio
Greenbelt
07.2018 - 08.2018
Responded to customer inquiries and processed orders to enhance customer satisfaction.
Coordinated appointment scheduling and maintained product pricing for efficient service delivery.
Monitored customer sales and organized invoice data to support accurate record-keeping.
Dental Assistant / Receptionist
Bright Starr Pediatric Dentistry
Bowie
12.2016 - 05.2018
Coordinated appointment scheduling and assisted in dental procedures to enhance patient care.
Maintained clean and stocked operatories while ensuring efficient front desk operations.
Managed Dentrix system for digital records and streamlined insurance claims processing.
Dietary Aide
Hillhaven Assisted Living
Adelphi
08.2016 - 11.2016
Served residents and coordinated with staff to address dietary needs effectively.
Prepared meals tailored to individual dietary restrictions to ensure health and satisfaction.
Maintained sanitation standards and logged inventory levels to support efficient kitchen operations.
Crew Member
Domino’s Pizza
Hyattsville
05.2016 - 08.2016
Coordinated food prep and customer service with POS system management to ensure seamless operations.
Oversaw inventory restocking and maintained kitchen sanitation to uphold cleanliness standards.
Prepared pizza orders following company recipes and quality standards.
Managed customer transactions accurately and efficiently at the cash register.
Maintained cleanliness and organization of kitchen and dining areas.
Lifeguard
Six Flags, Inc
Upper Marlboro
05.2016 - 08.2016
Executed emergency rescues and administered CPR to effectively respond to life-threatening situations.
Monitored swimmers and enforced safety rules to ensure a safe swimming environment.
Maintained clean, hazard-free pool area to promote safety and enhance guest experience.