Jamin Boateng

Descartes Systems Group

Ozlink, Oz Development Platform

08.2020 - Current

Root cause analysis through deployment of Tableau dashboards that optimize key point indicators (KPIs)
Ad-hoc development of business requirements documentation (BRD), functional requirements documentation (FRD), user stories, use cases
Proven SDLC success through JAD (joint application development) sessions
Deployment of Scrum best practices in Agile to produce viable action items in expected cadences; Sprint Planning, Stand-Up, Review, Retrospective
UML and process workflow designs to provide functional support to ITIL & ITSM teams
UAT (User Acceptance Testing) for merging solution prototypes with actionable requirements
CRUD queries (Create Read Update Delete) on SQL; DDL, DML, DQL, DCL
Data cleaning, data manipulation data analysis to retrieve actionable insight
Ad-hoc support to cross-functional ITIL & ITSM teams
Requirements gathering and elicitation through JAD for API generation and integration
Primary point of contact during the requirements gathering phase.
Interact with Application programmers to develop proposed solution prototypes in an iterative manner.
Develop Use Cases for systems, develop system requirements through user stories
Manage requirements traceability matrices and track requirement statuses
Develop test cases and document user acceptance testing feedback and translate feedback from end users to all stakeholders.
Optimization of Software Change Requests to facilitate technology development

Summary