Jamin Riddick

As an Operations Associate, I brought expertise in product reconfiguration, ensuring items were accurately modified or assembled to meet specific customer requirements. I excel in inventory management, maintaining optimal stock levels and organizing products for efficient retrieval. With experience in heavy lifting, I handle large and bulky items safely and swiftly, contributing to smooth operations. Additionally, I manage product shipment, coordinating packaging and dispatch to ensure timely delivery. My diverse skill set supports the seamless flow of operations, improving productivity, and driving customer satisfaction in fast-paced environments.

• Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
• Aided senior leadership with report generation to utilize process improvements.
• Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
• Coordinated import and export operations, adhering to tight schedules and deadlines.
• Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
• Responded to inquiries from both external and internal customers, resulting in decrease in calls to help desk.
• Determined appropriate licensing requirements and product classification for import and export shipments.

• Tracked orders and notified customers of status or potential delays.
• Proficiently loaded and unloaded vehicles using various material handling equipment, maintaining efficiency and safety protocols.
• Conducted thorough inspections of received items, promptly documenting overages, shortages, or shipping damages and generating detailed reports.
• Managed the receipt of a wide range of supplies, forms, publications, and specialized items, utilizing specialized handling techniques when necessary.
• Assumed comprehensive item management responsibilities, including item establishment/removal, stock replenishment, customer order processing, and outstanding container management, guaranteeing efficient hazardous material management.
• Efficiently sorted, processed, and delivered over 100,000 worth of mail, catering to the needs of 4,000 customers across 23 commands, while maintaining 100% accountability for 300 personal receptacles and providing directory services to 23 families.