Summary
Overview
Work History
Education
Timeline
CustomerServiceRepresentative

JAMIR BASS

Charlotte,NC

Summary

If I'm selected I plan to make this job become a career and start building a life here. I've been here and there just about and I'm hoping to find the job I love.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Southwest Airlines
Augusta, GA
01.2023 - Current
  • Assisting customers with flight reservations or any general questions
  • Multitasking while listening and engaging with customers
  • Providing the best hospitality there us
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Managed high-volume calls while ensuring adherence to company policies and quality standards.

Customer Service Representative

Spectrum
Charlotte, NC
2025 - 01.2026
  • Managed high-volume calls while ensuring adherence to company policies and quality standards.
  • Collaborated with cross-functional teams to address customer issues and improve service offerings.
  • Led initiatives aimed at enhancing the customer experience through proactive engagement strategies.

Customer Service Specialist

Delta Airlines
Augusta, GA
09.2021 - 05.2022
  • Managing flight reservations and baggage concerns
  • Assisting customers with any general concerns and or flight changes
  • Providing general hospitality

Cashier Team Lead

Target
Augusta, GA
06.2020 - 09.2021
  • Assisting and greeting customers with a positive attitude
  • Multitasking while engaging with the customers
  • Helping bag groceries when the line was slow

Education

High School Diploma - undefined

Richmond County Technical Career Magnet School
Augusta, GA
05.2020

Timeline

Customer Service Representative

Southwest Airlines
01.2023 - Current

Customer Service Specialist

Delta Airlines
09.2021 - 05.2022

Cashier Team Lead

Target
06.2020 - 09.2021

High School Diploma - undefined

Richmond County Technical Career Magnet School

Customer Service Representative

Spectrum
2025 - 01.2026
JAMIR BASS