If I'm selected I plan to make this job become a career and start building a life here. I've been here and there just about and I'm hoping to find the job I love.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Southwest Airlines
Augusta, GA
01.2023 - Current
Assisting customers with flight reservations or any general questions
Multitasking while listening and engaging with customers
Providing the best hospitality there us
Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
Managed high-volume calls while ensuring adherence to company policies and quality standards.
Customer Service Representative
Spectrum
Charlotte, NC
2025 - 01.2026
Managed high-volume calls while ensuring adherence to company policies and quality standards.
Collaborated with cross-functional teams to address customer issues and improve service offerings.
Led initiatives aimed at enhancing the customer experience through proactive engagement strategies.
Customer Service Specialist
Delta Airlines
Augusta, GA
09.2021 - 05.2022
Managing flight reservations and baggage concerns
Assisting customers with any general concerns and or flight changes
Providing general hospitality
Cashier Team Lead
Target
Augusta, GA
06.2020 - 09.2021
Assisting and greeting customers with a positive attitude