Jamir McAlpine

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Helped customers from all over the world with payments and also problems they were experiencing with there vehicle account
• Increased sales revenue by identifying payment issues and resolving

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Job which I am currently still employed at

Delivered in-person customer support to efficiently resolve technical issues.

Delivered daily face-to-face sales for phones, ensuring excellent customer fit.

Gained diverse perspective on sales through customer interactions.