Jamira Alexander
Baton Rouge,LA
Summary
Dedicated Data Specialist with a solid background in data analysis and visualization. Known for strong attention to detail and commitment to data integrity, ready to drive improvements in data quality and compliance.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Data Specialist ll
East Baton Rouge Parish School System
Baton Rouge, Louisiana
05.2024 - Current
- Analyzed student data to identify trends and inform educational strategies.
- Extracted, imported, and exported data into various database applications.
- Corrected data errors and entered missing information into new data parcels for clients, ensuring compliance with guidelines.
- Trained staff on data entry procedures and best practices to improve data quality.
- Supported administrative tasks related to data collection and analysis projects.
- Scanned and stored files and records electronically, enhancing data security and reducing reliance on paper files.
- Responded to daily inquiries and requests within mandated timeframe, facilitating timely support and adherence to deadlines.
- Managed data entry processes for student records and assessments.
Network Specialist
East Baton Rouge Parish School System
Baton Rouge, Louisiana
08.2021 - 05.2024
- Troubleshot and resolved connectivity issues for staff and student devices, ensuring seamless access to network resources.
- Responded to helpdesk tickets regarding network connectivity issues in a timely manner.
- Responded to client requests for technical support via phone, email, and inter-office chat service, facilitating timely resolution and user satisfaction.
- Maintained and updated knowledge base documents on common IT problems and solutions to enhance team efficiency.
- Developed and implemented security policies to protect data, software, and hardware.
Front Office Assistant (Through Temp Company)
Professional Engineering Consultants
Baton Rouge, Louisiana
04.2022 - 09.2022
- Managed front desk operations, maintained clean front end area, and greeted visitors to create welcoming environment.
- Coordinated efficient appointment scheduling for engineers and clients, optimizing daily workflow.
- Performed data entry of patient information into computer systems.
- Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
- Assisted in the preparation of reports and presentations, supporting office operations.
- Handled email and mail correspondence, ensuring prompt and accurate distribution of information to enhance communication.
- Supported payroll processing and maintained employee attendance records accurately.
- Processed payments from customers using cash, credit cards or checks.
Medical Receptionist
Bone and Joint Clinic of Baton Rouge
Baton Rouge, Louisiana
05.2017 - 04.2022
- Facilitated patient check-in and check-out procedures, enhancing overall clinic flow.
- Checked patients in and out for appointments and collected co-payments.
- Confirmed insurance coverage for appointments and collected co-payments, ensuring accurate billing.
- Managed incoming calls, addressing inquiries from patients and medical offices promptly.
- Organized medical files, ensuring confidentiality and compliance with regulations.
- Trained new reception staff on clinic policies and software systems effectively.
- Protected patients by observing strict HIPAA guidelines.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
Education
Bachelor of Science - Software Systems
ITT Technical Institute
Baton Rouge, LA09-2018
Associate of Science - Network And System Administration
ITT Technical Institute
Baton Rouge, LA09-2016
High School Diploma -
McKinley High School
Baton Rouge, LA05-2013
Skills
- Data analysis
- Data visualization
- Database management
- Data quality assurance
- Knowledgeable of SQL
- Advanced Excel functions
- Data entry accuracy
- Compliance adherence
- Microsoft office proficiency
- Staff training / Lead
- Attention to detail
- Effective communication
Certification
- HTML Certified - 2015
- Android Certified - 2015
- Cybersecurity & CompTIA+ - In progress
Timeline
Data Specialist ll
East Baton Rouge Parish School System
05.2024 - Current
Front Office Assistant (Through Temp Company)
Professional Engineering Consultants
04.2022 - 09.2022
Network Specialist
East Baton Rouge Parish School System
08.2021 - 05.2024
Medical Receptionist
Bone and Joint Clinic of Baton Rouge
05.2017 - 04.2022
Bachelor of Science - Software Systems
ITT Technical Institute
Associate of Science - Network And System Administration
ITT Technical Institute
High School Diploma -
McKinley High School