Summary
Overview
Work History
Education
Skills
Timeline
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Jamira Carter

Philadelphia,PA

Summary

Dedicated and results-oriented Luxury Sales Consultant with 8 years of experience in high-end retail environments. Adept at providing exceptional customer service and achieving sales targets through a combination of in-depth product knowledge, personalized client interactions, and a keen eye for style. Proven track record of consistently exceeding sales goals, while maintaining the highest standards of professionalism and product presentation. Skilled in building and nurturing client relationships, leveraging CRM tools, and staying updated on the latest fashion trends to deliver unparalleled shopping experiences. Committed to representing iconic luxury brands with elegance and sophistication, and poised to contribute to the continued company success by delivering exceptional service and driving revenue growth.

Overview

6
6
years of professional experience

Work History

Sales Consultant/Keyholder

Venus Et Fleur
11.2021 - Current
  • Built and maintained pipeline that supported monthly goals
  • Evolved strong relationships with clients to grow business network
  • Enhanced methods and procedures to increase sales, expand markets and promote business
  • Properly conducted opening and closing procedures daily
  • Established a strong training program to properly get new employees adjusted

Sales Operations Manager

Govberg Jewelers
06.2019 - 06.2020
  • Identified operational process inefficiencies to recommend necessary improvements
  • Addressed and resolved client or customer inquiries to foster superior standards of service
  • Implemented appropriate plans to resolve unfavorable trends and enhance sales
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
  • Oversaw all internal and external product transfers as well as daily shipping
  • Operated and directed phone calls while providing exceptional service
  • Introduced new strategies to better assist with product management
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Sales Consultant/Keyholder

Swarovski
10.2017 - 06.2019
  • Enthusiastically engaged with customers to assist with any needs
  • Built brand awareness with customers via events and promotions
  • Maintained a strong sales floor presence at all times
  • Managed visual merchandising to ensure a strong brand image
  • Initiated a leadership opportunity via social media marketing for both locations

Education

High School Diploma -

Science Leadership Academy
Philadelphia
06.2015

Real Estate License -

Temple Real Estate Institute
Philadelphia, PA
05.2020

Skills

  • Client Relationship Management
  • Sales Strategies
  • Business Systems Development
  • Market Research
  • Customer Service
  • Luxury Sales and Service

Timeline

Sales Consultant/Keyholder

Venus Et Fleur
11.2021 - Current

Sales Operations Manager

Govberg Jewelers
06.2019 - 06.2020

Sales Consultant/Keyholder

Swarovski
10.2017 - 06.2019

High School Diploma -

Science Leadership Academy

Real Estate License -

Temple Real Estate Institute
Jamira Carter