Summary
Overview
Work History
Education
Skills
References
Timeline
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Jamira Shrieves

Jamira Shrieves

Philadelphia,PA

Summary

Film Production student with hands-on experience in editing and design. Skilled in Adobe Photoshop, Premiere Pro, and Microsoft Office, with a strong background in customer service. Recognized for professionalism, adaptability, and leadership capabilities in front-facing roles.

Overview

6
6
years of professional experience

Work History

Shift Lead

Millers Ale House Bar and Grill
Plymouth, Pennsylvania
04.2025 - Current
  • Maintained cleanliness and organization of dining area and kitchen facilities.
  • Trained new staff on menu offerings and customer service protocols.

Hostess

Spice Finch
Philadelphia, PA
04.2024 - 02.2025
  • Maintained a polished, professional atmosphere to consistently uphold high customer satisfaction standards.
  • Efficiently managed reservations during peak times, optimizing seating capacity while delivering exceptional service.

Youth Counselor

Germantown Cricket Club
Philadelphia, PA
05.2024 - 08.2024
  • Led youth activities ensuring safety and engagement, mentoring junior staff effectively.
  • Coordinated recreational programs, enhancing member satisfaction and ensuring safety compliance.

Visitor Experience Associate

Pennsylvania Academy of the Fine Arts
Philadelphia, PA
10.2022 - 04.2024
  • Guide visitors through exhibits, enhancing their understanding of the collections.
  • Assist in event planning and educational programs, collaborating with curatorial staff.
  • Fostered strong relationships with frequent visitors, providing personalized recommendations, and enhancing their overall experience, while promoting exclusive benefits to encourage membership renewals and growth.

Maitre D /Server

Bertucci's Italian Restaurant
Wayne, PA
12.2019 - 05.2022
  • Led front-of-house operations, optimizing guest flow and service efficiency, resulting in improved guest satisfaction, and a smoother dining experience.
  • Proactively addressed and resolved customer concerns, turning potential challenges into positive experiences that enhanced customer loyalty.
  • Utilized upselling techniques to boost beverage sales by 20%, significantly contributing to overall revenue growth, and enhancing the dining experience.

Education

Associates In Applied Science - Digital Visual Production

Community College Of Philadelphia
Philadelphia, PA
05-2026

Diploma -

Parkway West High
Philadelphia, PA
06-2020

Skills

  • Microsoft Office Suite
  • Exceptional verbal and written communication
  • Hospitality
  • Digital media production
  • Team collaboration
  • Adobe Premiere
  • Adobe Photoshop

References

References available upon request.

Timeline

Shift Lead

Millers Ale House Bar and Grill
04.2025 - Current

Youth Counselor

Germantown Cricket Club
05.2024 - 08.2024

Hostess

Spice Finch
04.2024 - 02.2025

Visitor Experience Associate

Pennsylvania Academy of the Fine Arts
10.2022 - 04.2024

Maitre D /Server

Bertucci's Italian Restaurant
12.2019 - 05.2022

Associates In Applied Science - Digital Visual Production

Community College Of Philadelphia

Diploma -

Parkway West High

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