Jamisha Hopkins
San Ramon,CA
Summary
Dedicated and compassionate caregiver with extensive experience at In Home Supportive Services, excelling in emotional support and meticulous housekeeping tasks. Proven ability to multitask effectively while adhering to health and safety requirements, ensuring client satisfaction and well-being. Strong communicator with a commitment to providing high-quality care and assistance. Reliable, adaptable, and skilled in personal care, communication, and conflict resolution. Known for fostering positive environment and consistently meeting changing demands.
Overview
7
7
years of professional experience
Work History
Direct Care Provider
In Home Supportive Services
03.2018 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Assisted patients with self-administered medications.
- Documented vitals, behaviors, and medications in client medical records.
ProMedic Healthcare Systems
Housekeeping Services / Laundry Aide
10.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organize laundry items being attentive to detail, managed all tasks in timely manner
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Food Service Worker
Veterans Affairs Medical Center
02.2023 - 07.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Food Service Worker
Atria Senior Living
11.2022 - 02.2023
- Greet all residents entering the dining hall as well as seated all guests who joined residents for dinner.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Monitored food quality and freshness throughout day.
- Utilized strong multitasking skills to manage multiple orders.
- Maintained a positive, customer-first attitude to exceed dining experience.
House Keeping / Laundry Aide
Legacy Post-Acute Rehabilitation Center
10.2022 - 12.2022
- Operated industrial washing machines and dryers, maintaining proper settings for various fabric types.
- Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
- Inspected clothing items for damage or stains, treating them appropriately before laundering.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Store all cleaning equipment in designated rooms at pass time this ensures all areas to be safe for transport around, to and from living space and kitchen area.
Team Member /Residential House Cleaner
Merry Maids
04.2022 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
Customer Service Representative
Uhual
09.2021 - 03.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Managed situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Independence High School
San Francisco, Ca12-2011
Skills
- Compassionate caregiving
- Housekeeping tasks
- Emotional support
- Transportation assistance
- Meal preparation
- Multitasking and organization
- Health and safety requirements
- Verbal and written communication
Timeline
ProMedic Healthcare Systems
Housekeeping Services / Laundry Aide
10.2023 - 01.2024
Food Service Worker
Veterans Affairs Medical Center
02.2023 - 07.2023
Food Service Worker
Atria Senior Living
11.2022 - 02.2023
House Keeping / Laundry Aide
Legacy Post-Acute Rehabilitation Center
10.2022 - 12.2022
Team Member /Residential House Cleaner
Merry Maids
04.2022 - 10.2022
Customer Service Representative
Uhual
09.2021 - 03.2022
Direct Care Provider
In Home Supportive Services
03.2018 - Current
High School Diploma -
Independence High School
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