MARIE DIANE SCHILLY

Collaborate with executive (C-Suite), team leaders, quality staff, and team members to oversee program performance, assess effectiveness, and ensure sustained quality. Develop communication and educational resources, such as bulletins and training materials. Facilitate workshops and trainings for frontline staff to enhance program understanding and effectiveness.

· Designed and executed content strategies for training, learning, and performance Improvement programs and educational resources, building outlines, blueprints, and supporting assets that strengthened frontline effectiveness and ensured alignment with therapeutic area priorities.

· Translated complex scientific and clinical insights into clear, accessible learning modules, workshops, and communication materials, applying strong clinical literacy across multiple therapeutic areas and leveraging tools such as PowerPoint, InDesign, Articulate Rise, and Storyline.

· Partnered cross-functionally with Marketing, Medical, and Quality teams to align priorities, resolve conflicting perspectives, and deliver cohesive program execution across therapeutic areas, drawing on more than five years of pharmaceutical industry experience in commercial, clinical, and learning roles.

• Designed and executed content strategies for new builds and re-designs of existing materials, creating outlines, design blueprints, and scientifically grounded frameworks to ensure consistency, launch readiness, and alignment with business goals.

• Applied advanced process improvement methodologies (root cause analysis, value stream mapping, cost-benefit modeling) to optimize content workflows, streamline execution, and deliver measurable outcomes in learning programs.

• Championed continuous quality improvement by defining KPIs, analyzing data, and co-developing reports/dashboards with enterprise data analysts to track program effectiveness and business impact.

• Recommended and implemented innovative solutions, including AI-supported tools, to accelerate content creation, strengthen knowledge management, and enhance data reporting across therapeutic areas.

• Project managed content initiatives from concept through delivery, tracking timelines, stakeholder feedback, and approvals to ensure on-time, high-quality outputs aligned with organizational and launch strategies.

• Directed LMS management, including platform selection, design, content delivery, and optimization, ensuring seamless integration of learning modules and accessibility across global teams.

• Mentored team members on instructional design and process flow best practices, driving consistency, scalability, and elevated content quality across programs.

• Fostered a culture of accountability and excellence, enabling cross-functional collaboration and reinforcing a commitment to innovation, compliance, and continuous improvement in pharmaceutical learning.

Collaborate with Clinical Educators and Instructors, Nursing Administration, and the Executive Suite to ensure that that professional clinical staff possess the necessary skills and competencies to excel in their roles and to be aligned with industry best practices and organizational goals.

· Designed and executed content strategies for new builds and redesigns of clinical education programs, creating outlines, design blueprints, and structured curriculaacross multiple therapeutic areas.

· Applied strong clinical literacy to translate complex scientific and medical information into clear, impactful training content across disease states, ensuring alignment with launch goals and therapeutic area priorities.

· Collaborated cross-functionally with Clinical Educators, Medical Affairs, Marketing, Nursing Administration, and Executive Leadership to align content priorities and facilitate integration of multiple stakeholder perspectives.

· Provided strategic input for product/system launches, including Epic system conversion, by embedding training into launch roadmaps and delivering role-based education; credentialed Epic Trainer recognized for change adoption expertise.

· Conducted needs assessments using ADDIE, and implemented evaluation models such as Kirkpatrick and ADKAR to measure impact, identify performance gaps, and drive continuous improvement.

· Shaped selling skills workshops and deep-dive training assets in collaboration with Product Directors and SMEs, resulting in measurable improvements in patient outcomes and field force readiness.

· Restructured and optimized the Learning Management System (LMS) and the Policy repository by automating processes, introducing self-enrollment and access, standardizing metadata, and eliminating obsolete content, greatly improving scalability and user functionality. Included with team in selecting the replacement LMS system.

· Integrated AI and SaaS-based tools into training and learning workflows, streamlining competency validation, content management, policy administration, and student placement tracking to ensure compliance and efficiency.

· Ensured compliance with regulatory and audit standards (JC, CMS) by standardizing processes, defining competencies, and developing curricula across departments to support organizational readiness.

· Developed leadership enablement resources including a Manager’s Handbook (Donna Wright model), empowering leaders with frameworks to address performance gaps and foster continuous professional growth.

· Supported product and system launches (including Epic system conversion) by integrating new content into learning plans and delivering role-based education; credentialed Epic Trainer recognized for expertise in change management and adoption.

· Partnered with Product Directors and SMEs to shape selling-skills workshops, deep-dive sessions, and competency assessments, resulting in measurable improvements in patient care (8% outcome improvement).

· Led content governance and standardization, ensuring alignment with Joint Commission (JC), CMS, and internal audit requirements while scaling learning programs across the enterprise.

· Directed system-wide education initiatives, creating scalable professional development pathways, competency validations, and corrective action training and learning to support compliance and performance excellence.

· Created cross-functional communication strategies, revitalizing internal communication channels (intranet, newsletters, handbooks) to promote available learning content across disease states and brands.

· Promoted a culture of continuous learning by expanding and scaling education programs across the organization, fostering knowledge-sharing, collaboration, and cross-team alignment.

• Executed the strategic deployment of tailored training, learning, and marketing enablement programs, utilizing ADDIE, Kirkpatrick, and ADKAR models to develop curricula, coaching frameworks, and metrics for process training, onboarding, top-talent retention, and change management, achieving an average of 20% improvement in team productivity globally across organizations. Contracts involved working with electric/gas utility, cyber-security, data content, cloud computing, biotechnology, semiconductor, and real estate companies.
• Designed and executed comprehensive content strategies for new builds and redesigns of learning programs, creating detailed outlines, design blueprints, and instructional roadmaps that ensured consistency across therapeutic areas and product launches.
• Applied over 5 years of pharmaceutical industry experience in commercial, clinical, and learning roles to translate complex scientific and medical information into clear, impactful training and enablement content that drives sales effectiveness and aligns with therapeutic priorities.
• Demonstrated strong clinical literacy by digesting and retaining scientific content across multiple therapeutic areas, enabling successful, compliant, and strategically aligned learning resources.
• Partnered cross-functionally with Marketing, Medical Affairs, Product Directors, and SMEs to shape selling-skills workshops, deep dives, and supporting assets that improved field force readiness and patient outcomes.
• Supported global product launches and indication expansions by embedding learning strategies into launch roadmaps, developing role-based curricula, and ensuring alignment with therapeutic area objectives.
• Leveraged ADDIE, Kirkpatrick, and ADKAR models to conduct needs assessments, define competencies, and evaluate ROI, driving continuous improvement of content strategy, program delivery, and learner outcomes.
• Directed cross-functional content governance and facilitated alignment between Marketing, Medical, and Instructional Design teams to ensure strategic alignment and timely resolution of diverging priorities.
• Integrated AI-driven solutions and SaaS-based tools into training and learning workflows, streamlining content management, policy administration, content management, and performance tracking.
• Project-managed new content builds, overseeing timelines, stakeholder input, and deliverables to ensure on-time delivery of high-quality learning assets supporting global commercialization strategies.
• Optimized Learning Management Systems (LMS) through selection, configuration, and ongoing management, standardizing metadata, automating workflows, integrating certification pathways, and improving scalability, compliance readiness, and learner adoption.
• Enhanced self-paced learning and webinar programs by incorporating interactive multimedia and storytelling elements, achieving measurable engagement and increased product utilization.
• Supported development enablement by creating toolkits and guides that equipped managers with frameworks to address performance gaps, build coaching capacity, and foster a culture of continuous learning.
• Developed content governance and compliance strategies to ensure alignment with regulatory standards and internal audit requirements while scaling programs across brands and global geographies.

• Originated collaborative core-value programs and establish measurement criteria, including content, curriculums, processes, and procedures for a start-up division within GE's Global Research Center, now considered the innovator for the Industrial Internet.
• Formulated cross-functional management and staff teams, to inaugurate a new hire training program to establish complete integration for all job roles within 30 days, by delineating the core knowledge areas, applicable content, execution strategy, evaluation, and metrics, with 97% of new hires confirming the program met this objective. This program went viral within the Software Center within 4 months.
• Instituted a new hire mentor program to enhance the new hire training, providing learning and management skills development for identified mentors, while enabling new hires produce measurable results within the first 30 days, with 97% of new hires having sufficient information, training, and learning to perform their role.
• Implemented secure software development processes and procedure training, creating an instructor-led course and delineating the appropriate online courses, with 100% of employees completing the baseline online learning within 90 days of employment.
• Organized the global execution of the instructor-led software platform product training, which increased 50% within 3 months, resulting in attaining the headcount training and learning goals 66% ahead of schedule.
• Collaborated with the global LMS portal software conversion team, providing usage requirements, testing, and operability feedback for Mac compatibility, with a goal of decreasing the data feed errors from the current 20% to 5%. (Conversion occurred December 2013.)