Michelle An
San Ramon,CA
Summary
Motivated and adaptable student with experience in fast paced restaurant environments. Skilled in multitasking under pressure, delivering friendly and attentive customer service, and staying organized during busy rushes. Known for being approachable, quick to learn, and eager to contribute to a positive team atmosphere.
Overview
4
4
years of professional experience
Work History
Server
Pho Hoa
10.2024 - 11.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Maintained knowledge of menu items and specials to provide accurate recommendations to guests.
- Processed orders efficiently using point-of sale systems, enhancing order accuracy and speed.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery to tables.
Hostess
Hu Yue Xuan
05.2024 - 09.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and coordinated seating arrangements for efficient dining flow.
- Handled guest inquiries and complaints, resolving issues promptly to enhance satisfaction.
Swim Instructor
American Swim Academy
05.2022 - 02.2023
- Instructed swimming techniques to diverse age groups, fostering skill development and water safety awareness.
- Developed personalized lesson plans tailored to individual student needs, enhancing learning outcomes and engagement.
- Monitored student progress through assessments, providing feedback to encourage improvement and confidence in water skills.
- Implemented safety protocols during lessons, ensuring a secure environment for all participants.
Education
No Degree - Business
Dougherty Valley High School
San Ramon, CA05-2026
Skills
- Consistent work performance
- Exceptional customer service
- Accurate cash processing
- Customer interaction
- Cleanliness standards
- Menu memorization
- High volume dining
- Service prioritization
- Strong work ethic
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Interests
- Music
- Animal Care
- I enjoy helping others and giving back to the community
- Graphic Design
- Volunteering
- I like working with my hands and fixing things
- Digital Art and Animation
Timeline
Server
Pho Hoa
10.2024 - 11.2025
Hostess
Hu Yue Xuan
05.2024 - 09.2024
Swim Instructor
American Swim Academy
05.2022 - 02.2023
No Degree - Business
Dougherty Valley High School