Helena Truong
Houston
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
Sky Restaurant & Lounge
Houston, TX
01.2025 - Current
- Assisted in menu navigation and food recommendations for patrons.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Processed customer payments accurately and efficiently using POS system.
Server Manager
US Bida
Houston, TX
02.2024 - 11.2024
- Managed daily operations to ensure efficient service delivery and optimal guest satisfaction.
- Trained and supervised team members in food safety protocols and customer service standards.
- Developed staff schedules to maintain adequate coverage during peak hours.
Education
Cosmetology License -
Houston Trainning School
Houston, TXHigh School Diploma -
Elsik High School
Houston, TX05-2020
Skills
- Consistent work performance
- Exceptional customer service
- Cash handling
- Guest engagement
- Strong work ethic
- Customer service
Timeline
Server
Sky Restaurant & Lounge
01.2025 - Current
Server Manager
US Bida
02.2024 - 11.2024
Cosmetology License -
Houston Trainning School
High School Diploma -
Elsik High School