Established marketing strategies, such as social media campaigns, to promote the business.
Negotiated contracts with vendors for supplies and services.
Monitored cash flow to ensure proper budgeting of resources.
Created a customer service policy to ensure customers were satisfied with products or services.
Per Diem Paraprofessional Teacher's Aide
Newark Public Schools
Newark, NJ
08.2018 - 09.2023
Assisted teachers with planning and preparing lessons for students.
Collaborated with special education staff to develop Individualized Education Plans.
Assisted in the implementation of educational programs for special needs children.
Conducted one-on-one tutoring sessions with struggling students when needed.
Security Officer
Aegis Security
02.2022 - 01.2023
Conducted daily security patrols of assigned areas.
Enforced safety regulations and monitored access control points.
Investigated suspicious activity and reported findings to management.
Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Observed surveillance cameras for any suspicious activity or intruders.
Provided customer service assistance to staff and visitors in a professional manner.
Reviewed security logs to ensure proper documentation was maintained.
Customer Service Representative
DISH
01.2022 - 04.2022
Answered customer inquiries and provided accurate information regarding products and services.
Developed strong relationships with customers by providing personalized assistance and support.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Answered inbound calls, chats and emails to facilitate customer service.
Security Officer
Black Belt Security
08.2021 - 01.2022
Checked for safety hazards and took corrective action when necessary.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Maintained accurate logs of all security related activities.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Security Officer
AJ2 Security
03.2021 - 05.2021
Checked for safety hazards and took corrective action when necessary.
Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Investigated all reported incidents of theft or vandalism on premises.
Manufacturing
UPS
Secaucus, NJ
08.2018 - 10.2019
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Inspected packages for damages or defects and recorded any issues found.
Organized packages according to type, size, destination, and other specifications.
Checked all outgoing shipments to ensure accuracy of contents.
Stacked boxes onto pallets in an efficient manner.
Teacher’s Aide
Red Carpet Kidz Daycare
Bloomfield, NJ
04.2019 - 06.2019
Assisted teachers in preparing materials for instruction and classroom activities.
Organized classrooms and maintained supplies inventory.
Helped maintain a safe learning environment for all students.
Collaborated with teachers to develop instructional plans that met individual needs of students.
Created visual aids for use in classroom presentations or lessons plans.
Food Service
Mcdonalds
Bloomfield, NJ
02.2017 - 10.2018
Prepared and cooked a variety of meats, seafood, poultry, vegetables, and other food items according to recipes or individual requirements.
Assisted in portioning meals for large groups as needed.
Maintained cleanliness of work area, including all cooking surfaces, utensils, equipment, and refrigerators.
Inspected supplies, equipment, and work areas to ensure conformance to established standards.
Kept records of the quantities of food used.
Sales Associate
TJX Marshalls
Elizabeth, NJ
08.2016 - 02.2017
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Burlington Coat Factory
Elizabeth, NJ
12.2016 - 01.2017
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Pre-Nursing
Norfolk State University
01.2018
Diploma - Dental Assisting
Essex County Vocational Newark Tech High School
06.2017
Skills
Great customer service and sales skills for 6 years Child development for 4 years working with children that have disabilities Prior knowledge in the dental assisting field Fantastic marketing & entrepreneurship skills managing my own business company Also experience working in the unarmed security field
Certification
SORA License
References
Cooke, (973) 851-3315, Previous Supervisor at UPS
Clayton, (908) 436-1244, Previous Manager at TJX Marshalls
Claudio Barbaran, (973) 968-2393, Current Boss at Newark Public Schools