Jammie Woods
Houston
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Director of International Operations
Mode Transportation
Houston
07.2023 - Current
- Coordinated international freight logistics across multiple regions and carriers.
- Managed shipments, ensuring compliance with customs regulations and procedures.
- Developed operational procedures for improved efficiency and accuracy in transportation.
- Collaborated with teams to resolve shipping discrepancies and service issues.
- Facilitated communication between global partners to enhance operational performance.
- Oversaw documentation for international shipments, ensuring accuracy and completeness.
- Implemented training programs for staff on best practices in international operations.
- Identified areas of improvement within existing processes through regular audits at each overseas location.
- Maintained relationships with external partners such as customs brokers, freight forwarders, and consultants, which were necessary for successful international operations.
- Formed and sustained strategic relationships with clients.
Transport Ops Manager
PSA BDP International
Houston
10.2006 - Current
- Trained new team members on application of projects, customer relations and customer service.
- Addressed customer concerns with suitable solutions.
- Guided employees on understanding and meeting changing customer needs and expectations.
Education
Western Career College
Sacramento, CA06.1997
Skills
- Team Leadership
- Process Improvement Strategies
- Systems Implementation
- Goal Setting
- Policies and Procedures Implementation
- Problem-Solving
- Performance Monitoring
- Operations Monitoring
- Hiring and Onboarding
- Staff Development
- Customer Service Management
- Staff Scheduling
- Department Oversight
- Process Improvements
- Performance Assessment
- Planning and Implementation
- Staff Training
- Maintaining Compliance
- Customer Service
- Staff Training and Development
Timeline
Director of International Operations
Mode Transportation
07.2023 - Current
Transport Ops Manager
PSA BDP International
10.2006 - Current
Western Career College