Jammy Soudthivong
Springdale,AR
Summary
Skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shipping
Walmart
10.2020 - Current
- Load boxes, ammo, and oil onto shipping containers.
- Ensure boxes are properly stacked.
- Inform yard drivers shipping containers are ready.
Combination driver
United Parcel Service (UPS)
07.2017 - 04.2020
- Ups driver, some days i worked as a preloader or unloader in the early morning shift before I deliver.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
CASHIER
WALMART SUPERCENTER
07.2014 - 03.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
HIGH SCHOOL DIPLOMA -
SPRINGDALE HIGH SCHOOL
Some College - Computer Science
University of Arkansas
Fayetteville, AR05.2017
2 years College - computer science
NORTHWEST ARKANSAS COMMUNITY COLLEGE
NORTHWEST, ARKANSAS05.2016
Skills
- Microsoft Office
- Troubleshooting
- Scripting
- Installation of Hardware and Software
- Linux
- Operating Systems
- Microsoft Windows
- Technical Support
- Help Desk
- Customer service
- MacOs
Certification
CompTIA A+, 07/15/24-07/15/27
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Shipping
Walmart
10.2020 - Current
Combination driver
United Parcel Service (UPS)
07.2017 - 04.2020
CASHIER
WALMART SUPERCENTER
07.2014 - 03.2017
HIGH SCHOOL DIPLOMA -
SPRINGDALE HIGH SCHOOL
Some College - Computer Science
University of Arkansas
2 years College - computer science
NORTHWEST ARKANSAS COMMUNITY COLLEGE