JAMNA MANAVALAN
Schaumburg,IL
Summary
Experienced with organizing and maintaining comprehensive medical records. Utilizes expertise in patient documentation to ensure accurate and compliant records. Knowledge of healthcare regulations and confidentiality practices.
Overview
1
1
Language
3
3
years of professional experience
Work History
MEDICAL RECORDS SPECIALIST
Suburban Orthopedics
05.2026 - Current
- Process medical record requests from law firms, insurance companies, patients, healthcare providers, and other authorized parties.
- Review subpoenas, authorizations, and record requests carefully to determine the documentation and services being requested.
- Prepare accurate invoices based on applicable copying, handling, imaging/CD, and document charges.
- Track invoices and outstanding payments and follow up with requesters regarding unpaid balances.
- Coordinate the release of medical records after payment and authorization requirements have been satisfied.
- Review records for accuracy and completeness before securely releasing them through appropriate channels.
- Maintain accurate request, payment, and release information using electronic systems and Excel tracking.
- Handle release-of-information requests while maintaining patient confidentiality and following HIPAA requirements.
- Monitor daily voicemails, emails, and phone calls and respond to inquiries from attorneys, insurance representatives, patients, and medical providers.
- Prepare and communicate no-records notices, payment confirmations, corrected invoices, and other administrative correspondence.
- Work with multiple requests simultaneously while maintaining accuracy, organization, and attention to detail.
RECEPTIONIST — TEMPORARY ASSIGNMENT
Precious Hearts Pediatrics
03.2026 - 05.2026
- Managed front-desk operations and supported efficient patient check-in and appointment scheduling.
- Provided administrative support by handling correspondence, filing documents, and maintaining office supplies.
- Assisted with incoming calls and directed patients and families to appropriate resources.
MEDICAL OFFICE PATIENT SERVICE ASSISTANT
Whispering Point Ophthalmology
09.2024 - 12.2025
- Coordinated daily front-desk operations and maintained an organized and professional office environment.
- Verified patient insurance and demographic information and maintained accurate patient records.
- Updated patient information from paper charts into the electronic health record system.
- Managed a high volume of calls while maintaining HIPAA-compliant communication.
- Resolved approximately 40–50 patient-related inquiries daily and coordinated appropriate follow-up.
- Assisted patients with registration and administrative requirements while maintaining accurate documentation.
MEDICAL RECEPTIONIST
Precious Hearts Pediatrics
08.2023 - 08.2024
- Performed daily administrative and front-office duties, including patient registration and insurance verification.
- Collected patient payments and maintained accurate information in the electronic health record system.
- Managed more than 50 incoming calls and addressed patient and family inquiries.
- Maintained accurate documentation and provided administrative support to the medical office.
- Communicated professionally with patients and families while maintaining confidentiality.
Education
Bachelor of Arts -
University of Bombay
Mumbai, India01-1992
Skills
- Invoicing & Payment Follow-Up
- Accounts & Billing Support
- Records Accuracy & Data Management
- Medical Records Management
- Document Review & Verification
- Excel & Microsoft Office
- Payment Tracking
- Confidential Records & HIPAA
- Release of Information (ROI)
- Administrative Support
- Customer & Professional Communication
- Electronic Data Management
- Microsoft Office Suite
- Microsoft Excel
- Electronic Medical Records
- Data Entry & Documentation
- Invoicing & Payment Tracking
- HIPAA & Confidential Information
- Excellent Written & Verbal Communication
- Problem Solving
- Ability to Work Independently and as Part of a Team
- Hindi — Bilingual
TECHNICAL & PROFESSIONAL SKILLS
Hindi — Bilingual
Section name
- Fwd: Resume
- 1 message
- Nelly DeAngles
- To: drramanpopliandassociates@gmail.com
- Forwarded message -
- From: Nelly DeAngles
- Date: Mon, Oct 5, 2026 at 11:04 AM
- Subject: Fwd: Resume
- To: Nelly DeAngles (cary)
- From: Jamna Manavalan
- Date: Thu, Oct 1, 2026, 6:24 PM
- Subject: Resume
- To:
Timeline
MEDICAL RECORDS SPECIALIST
Suburban Orthopedics
05.2026 - Current
RECEPTIONIST — TEMPORARY ASSIGNMENT
Precious Hearts Pediatrics
03.2026 - 05.2026
MEDICAL OFFICE PATIENT SERVICE ASSISTANT
Whispering Point Ophthalmology
09.2024 - 12.2025
MEDICAL RECEPTIONIST
Precious Hearts Pediatrics
08.2023 - 08.2024
Bachelor of Arts -
University of Bombay