Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jamond Brown

Desoto,US

Summary

Accomplished professional with a strong background in financial oversight and customer relations at Wiley College. Detail-oriented and strategic, I improved student retention rates through innovative awarding systems while ensuring compliance with financial regulations. Proven rapid data entry skills and a commitment to exceptional service drive my success in administrative roles.

Overview

9
9
years of professional experience

Work History

County Clerk

Dallas County
Dallas, TX
07.2023 - Current
  • Compiled probate documents for monthly reports on county operations and transactions.
  • Ensured that all forms were completed correctly before submitting them for the probate courts approval.
  • Created and maintained filing systems for all legal documents pertaining to the probate court staff.
  • Coordinated with the probate court staff in order to ensure compliance with applicable laws and regulations.

Senior Administrative Assistant for the Chief Financial Officer

Wiley College
Marshall, US
07.2019 - 06.2023
  • Oversaw daily student accounts financial functions in collaboration with accounting and payroll personnel
  • Accountable for receivables, payables, and purchase orders
  • Reconciled account information processed and used to prepare financial statements by applying proper codes to invoices
  • Files and receipts help keep records organized and easily searchable
  • Worked with the financial aid team to create new awarding systems and methods to reduce the number of students selected for verification each semester, resulting in an improved retention rate and additional allocations of merit-based scholarships

Membership Customer Service Representative

Shalom Austin JCC
Austin, US
06.2018 - 06.2019
  • Collected customer account information by preparing, completing, and processing documents for the Daxko Operations/Engage database changes to streamline future interactions
  • Sustained customer loyalty by delivering fast, friendly, and knowledgeable service for routine questions and service complaints
  • By presenting exceptional customer service to distinguish and promote the Shalom Austin JCC mission
  • Customers were educated on billing, payment processing, and customer service policies and procedures

Presidential Intern

Huston-Tillotson University
Austin, US
06.2016 - 05.2018
  • Coordinated domestic and international travel for the President and Chief of Staff, as well as hotel accommodations, transportation, daily and weekly schedules, and monthly calendar obligations
  • Directed students' or visitors' communications to appropriate department personnel, in addition to providing information to resolve inquiries and bolster students
  • Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep the institution informed of important trends

Education

Bachelor of Science - Business Administration

Huston-Tillotson University
Austin, TX
01.2019

Presidential Intern -

Huston-Tillotson University
Austin, TX
05.2018

Skills

  • Detail-oriented
  • Positive
  • Strong customer relations
  • Rapid data entry skills
  • Strategic planning
  • Processing payments

Affiliations

Member of Kappa Alpha Psi Fraternity Inc.

Timeline

County Clerk

Dallas County
07.2023 - Current

Senior Administrative Assistant for the Chief Financial Officer

Wiley College
07.2019 - 06.2023

Membership Customer Service Representative

Shalom Austin JCC
06.2018 - 06.2019

Presidential Intern

Huston-Tillotson University
06.2016 - 05.2018

Bachelor of Science - Business Administration

Huston-Tillotson University

Presidential Intern -

Huston-Tillotson University

Similar Profiles

CREATE PROFILE
Jamond Brown