Jamya Benavides
Houston
Overview
3
3
years of professional experience
Work History
Personsal Shopper
Central Market HEB
10.2024 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Organized efficient shopping schedules that minimized time and effort for clients, leading to higher satisfaction rates.
- Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
Personal Shopper
HEB Grocery Store
09.2023 - 09.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Crew Member
Baskin Robins
04.2022 - 09.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
Lamar High Shcool
Houston, TX06-2024
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Flexible schedule
- Time management
Timeline
Personsal Shopper
Central Market HEB
10.2024 - Current
Personal Shopper
HEB Grocery Store
09.2023 - 09.2024
Crew Member
Baskin Robins
04.2022 - 09.2023
High School Diploma -
Lamar High Shcool