JAMYA EVERETTE
Customer Service
Clayton,NC
Summary
I am a Customer Service Representative with top-notch skills in oral and written communication, active listening and analytical problem-solving skills. I strive to Enhance customer experiences by implementing service-oriented behaviors while also understanding customer desires and providing customized solutions to build loyalty. I am seeking to maintain full-time positions that offers professional challenges, ex. utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Front End Customer Service Associate
Panera Bread
Morehead City, NC
08.2022 - Current
- Greet Customers
- Take Orders
- Process Payments
- Clean
- Provided customer service with a smile
Front End Associate
Dairy Queen
Morehead City, NC
02.2022 - 08.2022
- Recorded customer orders and repeated them back in a clear, understandable manner
- Properly portioned and packaged take-out foods for customers
- Quickly and efficiently processed payments and made accurate change
Customer Service Representative
Randstad
Rock Hill, SC
10.2020 - 05.2021
- Help customers with complaints and questions
- Helping customers understand the product and answering questions about their reservations
Cashier
Little Caesars
08.2018 - 09.2020
- Greeted and served customers
- Answered phone calls
- Maintained a positive relationship with coworkers
- Processed cash and credit card payments
- Provided customer service with a smile
- Maintained drive thru counter cleanliness
- Worked well in a fast-paced, high-pressure environment
- Sales
Education
High school diploma - undefined
Garner Magnet High School
Garner, NC 08.2014 - 6 2018
Skills
Quick LearnerPositive OutlookCashieringFood handlingFood safetyCustomer service via Phone and in-personSalesOrganizedAble to Multi-TaskMicrosoft Work, PowerPoint, Outlook, Excel Experience
Customer assistance
Order taking
Time management skills
Basic math skills
Guest inquiries
Product knowledge
Cash register operation
Cleaning and sanitizing
Sales expertise
Product and service sales
Money handling
Inbound and outbound calling
Strategic sales knowledge
Money handling abilities
Stocking and replenishing
Timeline
Front End Customer Service Associate
Panera Bread
08.2022 - Current
Front End Associate
Dairy Queen
02.2022 - 08.2022
Customer Service Representative
Randstad
10.2020 - 05.2021
Cashier
Little Caesars
08.2018 - 09.2020
High school diploma - undefined
Garner Magnet High School
08.2014 - 6 2018