Jazmyne Venney
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Guest Service Representative
Harrah's Cherokee Casino Resort
2021.01 - Current
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Front of House Manager
Lucy In The Rye
2019.01 - 2021.12
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
Cashier
The WhiteHouse Nightclub
2018.02 - 2020.08
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility.
Cashier
Uptown Customs Paint And Collision
2015.02 - 2018.04
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Integrated Health Science -
Western Carolina University
Cullowhee, NC05.2022
Skills
- Excellent communication
- Attention to detail
- Problem-solving abilities
- Interpersonal skills
- Positive attitude
- Organizational skills
- Adaptability and flexibility
- Cash handling experience
Timeline
Guest Service Representative
Harrah's Cherokee Casino Resort
2021.01 - Current
Front of House Manager
Lucy In The Rye
2019.01 - 2021.12
Cashier
The WhiteHouse Nightclub
2018.02 - 2020.08
Cashier
Uptown Customs Paint And Collision
2015.02 - 2018.04
Integrated Health Science -
Western Carolina University
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