Jamyah James
Camden,NJ
Summary
Compassionate Direct Support Professional with extensive experience at Personal Care Giver, adept at developing individualized support plans and advocating for clients' needs. Skilled in crisis management and relationship building, I enhance client independence and quality of life through effective communication and dedicated care. Proven ability to foster community engagement and ensure safety.
Overview
14
14
years of professional experience
Work History
Direct Support Professional
Personal Care Giver
Camden Nj
03.2019 - Current
- Provided personalized assistance to individuals with disabilities, fostering independence and enhancing quality of life.
- Developed and implemented individualized support plans to address unique needs and goals.
- Coordinated daily activities, ensuring engagement and participation in community events and programs.
- Monitored client progress, documenting observations to inform care strategies and adjustments.
- Advocated for clients' rights and needs within community settings, promoting access to resources and services.
- Maintained clean, safe, and well-organized patient environment.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Worked with children and adults with disabilities
School Bus Driver
Maytavbus
Oaklyn, NJ
01.2019 - Current
- Mentored new drivers on safety practices and efficient route navigation.
- Created methods to increase schedule adherence, improving service reliability.
- Prioritized student welfare by calmly resolving conflicts and managing emergencies.
- Ensured accuracy in documenting student ridership and incident reports for administrative tasks.
- Executed punctual student transportation by safely operating school bus.
School Bus Driver
McGough Bus
Camden
01.2017 - 12.2018
- Ensured student safety during transport by following established protocols and traffic regulations.
- Conducted pre-trip inspections to verify bus functionality and safety compliance.
- Managed daily schedules, ensuring timely pick-up and drop-off for students.
- Communicated effectively with parents and school staff regarding transportation needs and concerns.
School Bus Aide
McGough Bus
Camden Nj
10.2016 - 01.2017
- Assisted students in boarding and disembarking safely from school buses
- Monitored student behavior to ensure compliance with safety regulations
- Communicated effectively with drivers regarding student needs and schedules
- Provided first aid support during emergencies, ensuring student safety
Customer Service Representative
Walmart
Audubon
04.2014 - 05.2016
- Provided exceptional customer service by resolving inquiries and complaints efficiently.
- Assisted in training new staff on company policies and customer service best practices.
- Processed transactions accurately, ensuring compliance with company cash handling procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Walmart
Audubon, NJ
06.2012 - 03.2014
- Handled cash, credit, and debit transactions efficiently.
- Maintained cleanliness and organization of checkout area.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Highland Regional High School
Blackwood, NJ06.2012
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Disability awareness
- Client transportation
- Crisis management
- Team collaboration
- Patient assessments
- Safety monitoring
- Transportation assistance
- Patient education
- Problem-solving
- HIPAA compliance
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Empathy and patience
- Daily living support
- Case documentation
- Behavioral support
- Client advocacy
- Life skills training
- Mobility assistance
- CPR certification
- Hygiene assistance
- Fast learner
- Critical thinking
- Cooking meals
- CPR/AED
Timeline
Direct Support Professional
Personal Care Giver
03.2019 - Current
School Bus Driver
Maytavbus
01.2019 - Current
School Bus Driver
McGough Bus
01.2017 - 12.2018
School Bus Aide
McGough Bus
10.2016 - 01.2017
Customer Service Representative
Walmart
04.2014 - 05.2016
Cashier
Walmart
06.2012 - 03.2014
High School Diploma -
Highland Regional High School