Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jamyang Gurung

E Rutherford

Summary

Dynamic server and manager with an over 10 years of experience in high-end & fast-paced restaurant. Proven ability to cultivate relationships and enhance dining experiences through effective communication and safe food handling. Recognized for training staff and maintaining a positive atmosphere, ensuring guest satisfaction and loyalty.

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

12
12
years of professional experience

Work History

Server

Sushi Ginza Onodera
11.2017 - 08.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Served food and beverages promptly with focused attention to customer needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server/Manager

Haru Sushi
04.2011 - 10.2017
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered guest questions about event plans and food service choices.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Education

Associate of Science - Business Administration And Management

Quincy College
Quincy, MA
05-2007

Skills

  • Table resetting
  • Team member support
  • Hostess support
  • Order delivery practices
  • Dining area maintenance
  • Positive and professional
  • Team collaboration
  • Safe food handling
  • Liquor, wine, and food service
  • Customer feedback management
  • Strong work ethic
  • Food station setup

Languages

English
Hindi
Nepali
Tibetan

Timeline

Server

Sushi Ginza Onodera
11.2017 - 08.2023

Server/Manager

Haru Sushi
04.2011 - 10.2017

Associate of Science - Business Administration And Management

Quincy College

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Jamyang Gurung