Jamyia Kidd
Grove Hill,AL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Administrative Assistant I
Alabama Department of Transportation
Grove Hill
03.2022 - Current
- Update educated records in a timely, organized matter
- Answer communication device for phone calls
- Maintain a professional workplace positive attitude
- Determine malfunctions and reply to all issues and requests
- Provide quality clerical support through data entry, document management, email correspondence and overseeing the operation of office equipment.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Retail Sales Associate
Stage Stores
Jackson
03.2020 - 08.2020
- Provide 100% customer service
- Maintain positive attitude
- Handle cashier duties
- Perform sale services
- Greeted customers and helped with product questions, selections, and purchases
- Helped customers complete purchases, locate items, and join reward programs.
Administrative Assistant
Gilmore Law Firm
Grovehill
05.2017 - 08.2019
- Executed record filing system to improve document organization and management
- Answer multi-line phone systems, route calls, deliver messages to staff, and greet visitors
- Analyze data reporting to proper management
- Handled client correspondence and tracked records to foster office efficiency.
Education
Master of Science - Management
Faulkner University
Montgomery, AL12.2024
Bachelor of Science - Human Resources Management
Faulkner University
Montgomery, AL12.2023
Associate of Science -
Coastal Alabama Community College
Thomasville, ALHigh School Diploma -
Jackson High School
Jackson, AL12.2016
Skills
- Computer Skills
- Customer Service
- Office Administration
- Data Entry
- File Organization
- Customer and client relations
- Administrative Support
Timeline
Administrative Assistant I
Alabama Department of Transportation
03.2022 - Current
Retail Sales Associate
Stage Stores
03.2020 - 08.2020
Administrative Assistant
Gilmore Law Firm
05.2017 - 08.2019
High School Diploma -
Jackson High School
Associate of Science -
Coastal Alabama Community College
Bachelor of Science - Human Resources Management
Faulkner University
Master of Science - Management
Faulkner University