Jamyla Freeman
Franklin,OH
Summary
Hardworking individual leveraging training and problem-solving abilities to contribute knowledge to company and employee success. Proficient in customer service.
Overview
8
8
years of professional experience
Work History
Technical Expert
Apple
Chicago, IL
08.2021 - Current
- Troubleshoot malfunctions and diagnosed issues for equipment and components.
- Troubleshoot and resolved problems with programs and systems.
- Interacted with client and interdepartmental staff to turn client requirements and transform into turnkey solutions.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Applied critical thinking and research to address complex issues.
- Tested components and systems to evaluate performance and identify concerns.
Security Officer
Allied Universal
03.2021 - Current
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Cashier
Cajun Connoisseur
Chicago, IL
05.2016 - 06.2019
- Operated cash register, collected payments and provided accurate change.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Built relationships with customers to encourage repeat business.
Education
Associate Degree - Criminal Justice
American InterContinental University
Schaumburg, IL08.2022
High School Diploma -
Thornridge High School
Dolton, IL05.2019
Skills
- Hardware and software updates
- Operating system installation
- Security procedures knowledge
- Team management
- MS Office
Timeline
Technical Expert
Apple
08.2021 - Current
Security Officer
Allied Universal
03.2021 - Current
Cashier
Cajun Connoisseur
05.2016 - 06.2019
Associate Degree - Criminal Justice
American InterContinental University
High School Diploma -
Thornridge High School