
Dynamic General Manager with a proven track record at McDonald's Restaurant, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic process improvements and effective staff training. Skilled in inventory control and relationship building, driving operational efficiency and fostering a collaborative work environment.
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Team leadership
Staff management
Customer relations
Training and development
Relationship building
Staff training
Staff training/development
Inventory control
Customer relationship management
Staff supervision
Goal setting
Employee scheduling
Verbal and written communication
Staff training and development
Administrative skills
Staff development
P&L management
Team training and development
Motivation
Client relations
Schedule management
Staff motivation
Labor cost controls
Customer retention
Process improvements
Deadline oriented
Strategic planning
Performance improvement
Vendor relationships
Employee development
Project management
Consistently meet goals
Facility management
Performance improvements
Exceptional interpersonal communication
Staffing
Performance evaluations
Workflow planning
Purchasing
Recruitment
Expense control
Interpersonal skills
Business development
Troubleshooting expertise
Purchasing and planning
Operations oversight
Performance analysis
Project planning
Cost analysis and savings
Business administration
Organizational development
Quality management
Sales expertise
Cost reductions
Team oversight
Marketing
Financial administration
Sales analysis
Sound judgment
Account management
New business development
Advertising and marketing
Data review
Vendor sourcing
Budget administration
Budget coordination
Risk management
Vendor negotiations
Sales team development
Total quality management
Risk mitigation
Market analysis
Product analysis
Loss prevention
Budget development
Budget analysis
Proficient in software
Human resources management
Change implementation
Distribution management
Budget allocation
Supply chain management
Community outreach
Economic analysis
Project scope
In 2018 I won Outstanding Store Manager of the year. This was a corporate award.