Summary
Overview
Work History
Education
Skills
Timeline
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Jan Heppler

Grandy,NC

Summary

Dynamic bartender with a proven track record at Carolina Club, excelling in customer service and inventory management. Recognized for strong multitasking abilities and fostering customer relationships, enhancing repeat business. As an assistant manager at Philadelphia Tavern, led operational improvements and staff training, driving service quality and efficiency. Highly reliable team player dedicated to excellence.

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

15
15
years of professional experience

Work History

Bartender

Caro;ina Club
07.2025 - Current
  • Prepared and served beverages to enhance customer satisfaction.
  • Maintained cleanliness of bar area, ensuring compliance with health standards.
  • Assisted in inventory management, tracking supplies and restocking as needed.
  • Engaged with customers to build rapport and encourage repeat business.

Bartender

Barrys
04.2018 - 07.2025
  • Prepared and served a variety of beverages, ensuring quality and consistency.
  • Maintained cleanliness and organization of bar area, enhancing customer experience.
  • Assisted in inventory management, tracking supplies to minimize waste.
  • Engaged with customers to provide personalized service and foster rapport.

Assistant Manager

Philaelphia Tavern
02.2011 - 04.2018
  • Led team in implementing operational improvements to enhance efficiency and service quality.
  • Coordinated staff training programs to elevate performance standards and ensure compliance with company policies.
  • Developed and maintained schedules to optimize resource allocation and meet departmental goals.
  • Analyzed customer feedback to identify trends and recommend enhancements for service delivery.

Education

High School Diploma -

Valliuve High School
Caldwell, ID
05-1984

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Caro;ina Club
07.2025 - Current

Bartender

Barrys
04.2018 - 07.2025

Assistant Manager

Philaelphia Tavern
02.2011 - 04.2018

High School Diploma -

Valliuve High School