Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jan Mathis

Jan Mathis

McKinney,TX

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Overview

34
34
years of professional experience

Work History

Cashier

Nordstrom Rack
Allen, Texas
09.2022 - 03.2023
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.

Marketing Manager

Genpact
Garland, Texas
05.2022 - 11.2022
  • Mentored and trained new employees on company policies and procedures.

Sales Associate

Macy's
Frisco, Texas
06.2019 - 09.2022
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.

Bridal Consultant

Bed Bath and Beyond
Dallas, Texas
10.2013 - 03.2019
  • Maintained records of sales transactions and client data using computer software applications.
  • Assisted couple with the things they would need to start a life together from household items. Cooking pots. fine china.

Analyst and Billing Service Associate

Sprint
Irving, Texas
06.1989 - 09.2012
  • Collaborated closely with cross-functional teams, including sales, marketing, finance, engineering and operations.
  • Helped design, document and maintain system processes.
  • Identified support issues and initiated actions for resolution.
  • Provided analytical support for strategic initiatives and projects.

Education

Associate of Science - Medical Code Billing

University of Pheoenix
Dallas, TX

Skills

  • Customer service, account manager, retail, bridal consultant marketing

cashiers team lead

  • Customer transactions
  • Employee training
  • Conflict resolution
  • Credit card transactions
  • Currency counting
  • Effective customer upselling
  • Product recommendations
  • Customer complaint handling
  • Liquor law compliance

Timeline

Cashier

Nordstrom Rack
09.2022 - 03.2023

Marketing Manager

Genpact
05.2022 - 11.2022

Sales Associate

Macy's
06.2019 - 09.2022

Bridal Consultant

Bed Bath and Beyond
10.2013 - 03.2019

Analyst and Billing Service Associate

Sprint
06.1989 - 09.2012

Associate of Science - Medical Code Billing

University of Pheoenix

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