Jan Myers
Visalia,CA
Summary
Outgoing, friendly, and professional individual seeking a position within your company to deliver exceptional customer service and administrative excellence in all facets of clerical support and public interaction. Excels in calendar management and scheduling, data entry and database administration.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Special Education Paraprofessional
Visalia Unified School District
Visalia, CA
12.2010 - Current
- Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress
- Led activities that developed students' physical, emotional and social growth
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration
- Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement
- Created learning and content strategies to meet needs of mentally and physically disabled students
- Maintained positive attitude and affirmatively communicated with each student
- Collaborated with teacher to create customized classroom environment that was integral to students' needs
- Provided student support through special accommodations, extra assistance and assessments
- Administered tests to class and graded papers
- Supported teacher in development of individual learning strategies
- Contacted parents to discuss student progress and set up meetings
- Delivered effective and differentiated classroom instruction to diverse range of developmentally challenged students
Cashier
Walmart
Visalia, CA
04.2009 - 04.2011
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Operated cash register for cash, check and credit card transactions with 100% accuracy
- Checked prices for customers and processed items sold by scanning bar codes
- Worked closely with the Customer Service Manager to solve problems and handle customer concerns
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Used cash registers and Point Of Sale systems to request and record customer orders and compute bills
- Answered questions about store policies and concerns to support positive customer experiences
- Requested official identification for Alcohol/Tobacco purchases and verified details, consistently meeting strict legal standards of underage sales
Courtesy Clerk
Albertsons
Visalia, CA
06.2004 - 07.2005
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
- Served needs of more than thousands of customers in busy grocery/retail environment
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers take merchandise out of store and loaded items into vehicles
- Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom
- Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet cart
- Conferred with customers about concerns with products or services to resolve problems and drive sales
- Assisted customers with large purchases by carrying items to vehicles
- Maintained clean and orderly checkout areas by completing general duties, including mopping floors, emptying trash cans and hourly safety sweeps of the entire store
Education
Associate of Arts - Business Administration
Western International University
Tempe, AZHigh School Diploma -
Fresno High School
Fresno, CA06.1994
Skills
- Instructional support
- Student supervision
- Skills strategies
- Parental interaction
- Experienced with MS Office/Computer Software Programs
- Verbal and written communication
- Customer/Client relations
- Multi-line telephone systems
- Database administration
- Documentation and reporting
- Memorization and recall
- Punctual
- Personable and outgoing
- Identifying problems
Certification
- First aid and CPR certified
Timeline
Special Education Paraprofessional
Visalia Unified School District
12.2010 - Current
Cashier
Walmart
04.2009 - 04.2011
Courtesy Clerk
Albertsons
06.2004 - 07.2005
High School Diploma -
Fresno High School
Associate of Arts - Business Administration
Western International University