Jan Salhoff
Garner,NC
Summary
Dedicated educator and customer service professional known for strong relationship building and collaboration skills. Experience in developing interdisciplinary projects and enhancing service delivery, ready to leverage expertise for impactful educational outcomes.
Overview
23
23
years of professional experience
Work History
Educator
Johnston County Public Schools
Smithfield, NC
11.2005 - 05.2011
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive learning environment to enhance student participation and collaboration.
- Utilized assessment tools to monitor student progress and adapt instruction accordingly.
- Collaborated with colleagues to design interdisciplinary projects that integrate multiple subject areas.
- Analyzed student data to identify trends, driving targeted interventions for academic improvement.
Customer Service Manager
Time Magazine
Tampa, FL
07.1988 - 03.2000
- Led customer service team to enhance response time and improve overall client satisfaction.
- Developed training programs that increased staff efficiency and service consistency.
- Implemented quality assurance measures to maintain high standards in customer interactions.
- Analyzed customer feedback to identify trends and drive continuous improvement initiatives.
- Led help desk team to resolve technical issues efficiently, enhancing customer satisfaction.
- Conducted thorough inspections of products to ensure compliance with quality standards.
Education
Bachelor of Science - Elementary Education
Edinboro State University
Edinboro, PA05-1977
Skills
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
- Special needs education
Affiliations
I volunteer at Able to Serve, a day program for special needs adults. With my admin, management and education background, they feel comfortable putting me in the classroom, office, or managing events to help and support them.
Timeline
Educator
Johnston County Public Schools
11.2005 - 05.2011
Customer Service Manager
Time Magazine
07.1988 - 03.2000
Bachelor of Science - Elementary Education
Edinboro State University