Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jan Santiago

Orlando ,Florida

Summary

Proven asset protection specialist with a track record of reducing shrink from 3.8% to 2.3% at Walmart through effective loss prevention strategies and incident reporting. Skilled in crisis management and teamwork, adept at fostering collaboration with law enforcement and internal teams to enhance security measures and asset optimization. Demonstrates exceptional problem-solving and communication abilities.

Overview

14
14
years of professional experience

Work History

Assets Protection

Lowe's
09.2021 - 09.2024
  • Reduced instances of theft by conducting thorough investigations and collaborating with local law enforcement agencies.
  • Enhanced security measures by implementing effective surveillance strategies and utilizing advanced technology.
  • Developed strong relationships with store management, fostering an atmosphere of trust and collaboration for asset protection initiatives.
  • Implemented preventative measures to guard against internal theft, including employee education programs and strict access controls.

Walmart

Asset Protection and Security Services
09.2016 - 09.2021

In charge of Total loss.

External apprehension totaled 400 in a year

Internal 32 per year

Shrink trend from from 3.8 - 2.3 in a year

Self-motivated, with a strong sense of personal responsibility.

  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Correctional Officer

Correctional Staffing
09.2010 - 09.2015
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.

Education

AA - Criminal Justice

Valencia College
Orlando, FL
06.2012

Skills

  • Physical Security
  • Incident Reporting
  • Access Control
  • Policy Enforcement
  • Investigation techniques
  • Crisis Management
  • Security management
  • Internal Audits
  • Case report writing
  • Team Training
  • Data Analysis
  • Asset Optimization
  • Loss prevention strategies
  • OSHA expert
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills

Languages

Spanish
Native or Bilingual

Timeline

Assets Protection

Lowe's
09.2021 - 09.2024

Walmart

Asset Protection and Security Services
09.2016 - 09.2021

Correctional Officer

Correctional Staffing
09.2010 - 09.2015

AA - Criminal Justice

Valencia College
Jan Santiago