Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jan Short

Ontario,OH

Summary

Team Focus to Improve Sales & Marketing with Customer Service Skills while Implementing and Managing Operational Plans to Include Quality Product Delivery

Overview

25
25
years of professional experience

Work History

Manager of Business Development and Sales

Wings & Brews, Inc.
Ontario, OH
12.2021 - 07.2025
  • Oversaw execution of sales strategies, resulting in enhanced customer engagement and satisfaction.
  • Mentored sales team, fostering skills development and improving overall performance metrics.

Finance Representative

Western Southern Financial Group
Mount Vernon, OH
02.2019 - 08.2021
  • Managed client inquiries and provided tailored financial solutions to enhance customer satisfaction.
  • Collaborated with cross-functional teams to deliver comprehensive financial services and education to clients.

Finance Manager

Graham
02.2006 - 12.2018
  • Maintained constant communication with sales personnel to identify customer requirements and ensure highest levels of satisfaction.
  • Work closely with over 50 banks to optimize profit and customer needs. Handle complaints, issue refunds and set up commercial and personal loans.

Business Customer Assistant

Sprint
12.2000 - 01.2006
  • Assisted Business’s in maintaining Major Phone Systems in 18 States.
  • Specializing Customer Service and Technician Scheduling

Education

Bachelor of Science - Business Admin

Grand Canyon University
Phoenix, AZ
05.2012

AFIP Certified - Financial & Insurance Professional Services

05.2018

Skills

  • Time Management, Analytical Thinking, Leadership, Organizational Skills and Communication with focus on Customer Service
  • Social media marketing
  • Customer service

Timeline

Manager of Business Development and Sales

Wings & Brews, Inc.
12.2021 - 07.2025

Finance Representative

Western Southern Financial Group
02.2019 - 08.2021

Finance Manager

Graham
02.2006 - 12.2018

Business Customer Assistant

Sprint
12.2000 - 01.2006

AFIP Certified - Financial & Insurance Professional Services

Bachelor of Science - Business Admin

Grand Canyon University