Jana-Arie Standridge
Milwaukee,WI
Summary
Experienced with therapeutic support and patient care in mental health settings. Utilizes crisis intervention techniques to effectively manage patient needs. Knowledge of therapeutic communication ensures a supportive and empathetic approach to mental health care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Rogers Behavioral Health
06.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs), and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create a safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create a safe environment for patients and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Daily living program assistant
Maple Grove Treatment Center
09.2022 - 07.2024
- Working with adults with mental disabilities, developmental disabilities, and physical disabilities, providing care and support daily
- I would provide college-level academic support, 3-5 hours a week for the entire school year
- Helped organize and lead clubs and activities that would keep participants engaged
- Creating lesson plans that would consist of activities that would help develop and enhance daily living skills, introduce practical skills, crafts, etc
- Support participants outside of the program at their homes: continue to give the same support that is provided in the program
- Curating an environment that encourages and implements a safe space for adults that will set them up for success
- Established rapport with participants through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
Cashier
Bath and Body Works
06.2022 - 09.2022
- Helping to assist customers with their needs
Cashier/ Floral Lead
Pick n Save
03.2020 - 09.2022
- My responsibilities were to help and assist customers with their needs while maintaining good customer service
- Duties were to help and assist my department manager and to provide good customer service and assistance for all
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
Housekeeping
Fiserv Forum
08.2021 - 02.2022
- Duties were to keep the arena clean and organized for events and games
Cashier
Buffalo Wild Wings
06.2021 - 07.2021
- Help and assist customers with their needs and assist the kitchen crew with orders
Education
Associate of Arts - Associates of General Education
Milwaukee Area Technical College
Milwaukee, WI08-2026
High School Diploma -
Homestead High School
06.2022
Skills
- Problem-solving
- Critical thinking
- Communication: written and spoken
- Patience
- Multitasking
- Fast learner
- Hardworking
- Teamwork
- Creativity
- Organization
- De-escalation techniques
- Stress reduction techniques
Certification
First aid and CPR certified
Timeline
Mental Health Technician
Rogers Behavioral Health
06.2024 - Current
Daily living program assistant
Maple Grove Treatment Center
09.2022 - 07.2024
Cashier
Bath and Body Works
06.2022 - 09.2022
Housekeeping
Fiserv Forum
08.2021 - 02.2022
Cashier
Buffalo Wild Wings
06.2021 - 07.2021
Cashier/ Floral Lead
Pick n Save
03.2020 - 09.2022
First aid and CPR certified
Associate of Arts - Associates of General Education
Milwaukee Area Technical College
High School Diploma -
Homestead High School
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