Jana Baker
Astoria,OR
Summary
I have worked with customers of varying needs over many years, I am good at talking and dealing with people and can understand when they have special needs and may need a bit more help. I enjoy helping and working with others. I can lead or be part of a group and I am Self-motivated and will put my all into any job I am a part of.
Overview
26
26
years of professional experience
Work History
Owner Dog Groomer and Trainer
Jana Baker Self
Westport, WA
10.2006 - Current
- I worked with clients to groom or train their dogs to their expectations.
- I had to help train the dog owners on how to work with their dog and overcome training struggles.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Para Educator Special Education Department
Ocosta School District
Westport, WA
09.2018 - 03.2020
- Worked with students realizing their individual needs and helping them with class work and life skills to help them have a better life.
- I worked with some students who needed help with learning when they needed breaks before they become violent and helped make their school days a success by nurturing their skills and improving on their communication and knowing when they were being overwhelmed and needing a break.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Dog Trainer and Associate
Petsense LLC
Aberdeen, WA
11.2017 - 03.2019
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
- Worked putting product away and making sure all shelves where stocked and fronted.
- Helped direct customers to products they needed and made sure they found everything they were looking for.
- Ran cash register checking out customers
- Looked after the crickets, fish, and reptiles and lizards that we had in stock and for sure making sure all their needs where met.
Flotilla Commander
Unites States Coast Guard Auxiliary
Westport, WA
03.1998 - 11.2006
- Worked in the communications room and on the boats with being Active Duty Comms room and Boat crew qualified to take over the responsibilities of the active duty US Coast Guard members.
- I was the Flotilla commander and was in charge of overseeing the entire flotilla day to day responsibilities and members needs and responsibilities to make sure everything ran smoothly.
- I was Hazmat certified as a first responder for boating accidents and environmental clean up.
- Was the local Aids to Navigation liaison and did patrols to check bridges, buoys and other aids to navigation to make sure that everything was in working order. If it was not then I had to submit forms for it to be repaired.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
No Degree - Computer Technology And Webpage Design
Oklahoma State University
Stillwater, OK02.2000
High School Diploma -
Aberdeen High School
Aberdeen, WA06.1999
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Para Educator Special Education Department
Ocosta School District
09.2018 - 03.2020
Dog Trainer and Associate
Petsense LLC
11.2017 - 03.2019
Owner Dog Groomer and Trainer
Jana Baker Self
10.2006 - Current
Flotilla Commander
Unites States Coast Guard Auxiliary
03.1998 - 11.2006
No Degree - Computer Technology And Webpage Design
Oklahoma State University
High School Diploma -
Aberdeen High School