JANA LINK
Topeka,KS
Summary
Charismatic and hard working Esthetician with a established clientele at Spa on Penn, specializing in facial treatments and client education. Proficient in building lasting relationships and providing excellent customer service, Shining in customizing skincare plans, and ensuring client satisfaction and loyalty. A state-licensed professional committed to excellence.
Overview
10
10
years of professional experience
Work History
Esthetician
Spa on Penn
01.2023 - Current
- Educated clients on proper skincare regimens and guided them in purchasing appropriate products to use for at home care.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, hydro facial and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Wax Specialist
Wax Bar
05.2018 - 04.2022
- Developed client relationships through effective communication skills and empathetic listening during appointments.
- Educated clients on proper aftercare protocol for optimum results and minimal discomfort.
- Performed skin assessments to determine most effective products and wax types for individual client needs.
- Trained new Wax Specialists, showing best practices and techniques for efficient service delivery.
- Contributed to increased salon sales by selling additional services and retail products during appointments.
- Increased salon revenue by upselling at-home products and providing excellent care.
Executive Assistant
Kohl's Department Stores, Inc
08.2015 - 04.2020
- Handled confidential and sensitive information with discretion and sensitivity.
- Increased executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Participated in recruitment process by screening resumes, scheduling interviews, and helping with candidate selection.
- Facilitated orientation,training and onboarding for incoming employees.
Education
Associate Of Applied Business - Management And Marketing
National American University
Rapid City, SD06.2017
Skills
- Facial treatments
- Waxing techniques
- Skin analysis
- Retail product recommendations
- Conflict resolution
- Office administration
- Confidential information handling
- Time management
- Client consultation
- Customer service
- Multitasking and organization
- Customized skincare plans
- Social media marketing
- Kansas licensed esthetician
- Excellent team player
Timeline
Esthetician
Spa on Penn
01.2023 - Current
Wax Specialist
Wax Bar
05.2018 - 04.2022
Executive Assistant
Kohl's Department Stores, Inc
08.2015 - 04.2020
Associate Of Applied Business - Management And Marketing
National American University
Similar Profiles
Monica Loschiavo BSN RNMonica Loschiavo BSN RN
Telephone Triage Registered Nurse at Penn Family Care CPUP, Penn Internal Medicine CCATelephone Triage Registered Nurse at Penn Family Care CPUP, Penn Internal Medicine CCA
Jakob GerberJakob Gerber
Assisted in designing and instructing a lesson at Penn Manor High School, Penn Manor Middle SchoolAssisted in designing and instructing a lesson at Penn Manor High School, Penn Manor Middle School
Baran AcarBaran Acar
Massage Therapist & Spa Management at , AURA SPA WELLNESS, VIENTO SPA, OCEAN SPAMassage Therapist & Spa Management at , AURA SPA WELLNESS, VIENTO SPA, OCEAN SPA