Jana Moncrieffe
Dade City,FL
Summary
Dynamic professional with a proven track record at Circle K, excelling in customer service and engagement, and adept in cash auditing. Spearheaded initiatives to enhance store efficiency and sales, demonstrating exceptional problem-solving and team leadership. Achieved significant reductions in cash discrepancies and inventory shrinkage, underscoring a commitment to excellence and continuous improvement.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Circle K
Ridgemanor Fl
02.2021 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
Receptionist
In Due Season
Springhill Fl
11.2023 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Diploma - General
Salina Central High
Salina Kansas05.2005
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Team Building and Leadership
- Cash auditing
- Billing
Timeline
Receptionist
In Due Season
11.2023 - 08.2024
Assistant Store Manager
Circle K
02.2021 - Current
Diploma - General
Salina Central High