I am a clinical leader with over two decades of experience in acquired brain injury rehabilitation and rehabilitation research, passionate about transforming care through innovation and evidence-based practices.
I specialize in:
✔ Designing and implementing outpatient rehabilitation programs to meet the needs of patients and maximize functional outcomes
✔ Driving outcomes analysis to inform data-driven decisions
✔ Building interdisciplinary teams and mentoring professionals to embrace continuous learning and innovation
✔ Leading initiatives that bridge research and practice to redefine rehabilitation standards
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Center Manager
Baylor Scott & White Institute for Rehabilitation
Dallas, TX
2019 - Current
Multidisciplinary Team Leadership: Direct day-to-day operations for comprehensive outpatient departments, including traditional outpatient, day programs, and specialty clinics. Manage and mentor a high-performing, multidisciplinary team of 15+ physical, occupational, speech, and recreation therapists, while coordinating seamlessly with physicians and neuropsychologists.
Program Innovation & Growth: Launched and scaled specialized clinical tracks—including intensive aphasia, concussion management, functional neurological disorder, and high-needs programs—resulting in increased patient volume and physician referrals.
Clinical Outcomes & Quality Assurance: Championed a culture of excellence by establishing robust quarterly and annual key outcome metrics, directly yielding measurable improvements in patient satisfaction, functional outcomes, and patient-reported outcomes.
Regulatory Compliance & Accreditation: Facilitated documentation and preparation to meet CARF accreditation standards for outpatient brain injury and pediatric accreditation; authored compliance explanations and provided clinical evidence demonstrating adherence to CARF stroke rehabilitation standards, achieving outpatient stroke accreditation.
Data-Driven Process Improvement: Identified operational bottlenecks using data, designed strategic process improvement goals, and engaged key staff to execute clinical rollouts.
Clinical Mentorship & Training: Designed and implemented a structured mentorship framework to ensure the onboarding and success of new-graduate clinicians. Trained therapy teams on the Rehabilitation Treatment Specification System (RTSS) to enhance clinical reasoning, treatment specificity, and documentation accuracy.
Speech-Language Pathologist, Team Lead
Baylor Scott & White Institute for Rehabilitation
Dallas, TX
2016 - 2019
Clinical Team Leadership: Provided operational and clinical leadership to a team of 7 speech-language pathologists (SLPs) distributed across 4 distinct day neuro programs.
Return-to-Work Initiatives: Developed standard operating processes and educated clinical staff on optimizing the SLP's role in supporting vocational rehabilitation and successful return-to-work outcomes for patients with acquired brain injuries (ABI).
Process Standardization: Spearheaded the standardization of protocols for group treatments, improving operational efficiency and ensuring consistent, evidence-based care delivery across locations.
Speech-Language Pathologist
Baylor Scott & White Institute for Rehabilitation
Dallas, TX
2004 - 2016
Delivered speech-language pathology interventions to adolescents and adults with acquired brain injuries across continuum of care, enhancing patient recovery in acute care, inpatient rehabilitation, day neuro, and outpatient settings.
Evaluated and treated complex cognitive-communication, speech, language, and swallowing disorders in collaboration with interdisciplinary teams, improving patient independence.
Led multidisciplinary team to identify outcome measures for evaluating programmatic success and improving patient outcomes.
Education
Ph.D. - Communication Sciences and Disorders
University of Texas At Dallas
Dallas, TX
12-2016
Affiliations
Editorial Board Member & Content Editor, Archives of Stroke Rehabilitation (Current)
Member, American Speech-Language-Hearing Association (ASHA)
Member, American Congress of Rehabilitation Medicine (ACRM)
Member, ACRM Rehabilitation Treatment Specification Networking Group
Member, ACRM Rehabilitation Treatment Specification Clinical Applications Task Force
Member, ACRM Stroke Interdisciplinary Special Interests Group
Member, ACRM Aphasia and Other Communication Disorders Task Force
Certification
ASHA, CCC-SLP
Texas State License in Speech-Language Pathology
BLS Certificate
SELECT PRESENTATIONS
Clark, K. & Mueller, J (2025, October). An exploratory study of patient-reported outcomes for patients receiving single-discipline physical therapy compared with interdisciplinary care following concussion. Poster Presentation at the American Congress of Rehabilitation Medicine Conference. Chicago, IL.
Mueller, J. & Pozzi, J. (2022, February). Communication after stroke. Oral presentation at the Select Medical Across the Continuum Symposium: Caring for Individuals Post Stroke continuing education program. Virtual Presentation to Select Medical Interdisciplinary Rehabilitation Professionals.
Mueller, J. & Parry, R. (2021, December). Using goal attainment scaling to deliver patient-centered care. Oral presentation to the Baylor Scott & White Institute for Rehabilitation Speech Therapy Department, Dallas, TX.
Mueller, J., Dunn M. & Nieves, K (2019, March). Evidence-based approach to AAC for adults with neurogenic communication impairments. Oral session presented at the Texas Speech and Hearing Association Convention. Fort Worth, TX
Dunn, M. & Mueller, J. (2019, January). The SLPs role in the management of the post-concussive patient: Current evidence and guidelines. Oral presentation to the Baylor Scott & White Institute for Rehabilitation Outpatient Speech Therapy Department, Dallas, TX.
Mueller, J. & Dollaghan, C. (2013). A systematic review of assessments for identifying executive function impairment in adults with acquired brain injury. Journal of Speech Language and Hearing Research (56) 1051-1064.
RESEARCH INTERESTS
Use of AI (LLMs) for patient-centered script training to improve functional communication for persons with aphasia
Ethical considerations for AI in aphasia care
Creation of “aphasia friendly” consent forms allowing patients with aphasia to have increased agency during healthcare consent process
Inclusion of persons with aphasia in research as stakeholders and aphasia research partners