Jana Vugteveen
Jenison,MI
Summary
Knowledgeable Store Manager with over 20 years of experience bringing planning and problem-solving abilities to the City of Grandville. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents to connect with the community.
Overview
20
20
years of professional experience
Work History
Store Maanger
The Home Depot
Grandville, MI
02.2019 - Current
- Manage and successfully run a $50 million dollar a year Home Improvement Store with over 150 associates.
- Ensured compliance with company policies and procedures related to safety, security, loss prevention, merchandising execution, pricing accuracy. Performed regular audits of store operations to identify any areas for improvement or cost reduction initiatives.
- Conducted weekly meetings with staff members to ensure that goals were being met in a timely manner and evaluate on-the-job performance.
- Built relationships with key customers and stakeholders to grow business networks and locate new PRO opportunities.
Community Captain
The Home Depot Inc
Grandville, MI
02.2016 - Current
- Lead community outreach for all of West Michigan and twelve Home Depot locations in partnership with the Home Depot Foundation.
- Partnership relations with West Michigan United Way, Meals on Wheels, Senior Neighbors, Red Cross, Salvation Army, Has Heart, Habitat for Humanity, Grand Rapids Home for Veterans.
- Recently recognized as a top Community Capitan in the company with over 3,200 stores nationwide.
- Organize and facilitate multiple community events each year including Spring Into Service, MLK Jr. Week of Service and Operation Surprise.
Assistant Store Manager
The Home Depot Inc
Walker, MI
06.2004 - 02.2019
- Worked in multiple Home Depot locations with over $40 million dollars in sales annually. Managed the day-to-day operations for the entire store.
- Customer service focused and resolved all customer issues with ease.
- Exceeded performance goals and produced below expected inventory results showing a high focus on shrink prevention and mitigation.
Education
High School Diploma -
Grandville High School
Grandville, MI05-2003
Some College (No Degree) - Business Management
Davenport University
Grand Rapids, MISkills
- Multitasking and Organization
- Customer Relations
- Team Building and Leadership
- Community Involvement
- Talent Recruitment
- Operational Efficiency
Accomplishments
- Recognized as top Community Captain throughout the company for 2024.
- 15.8%- Lowest Attrition in Midwest Region out of 94 stores.
- Multiple Awards from Community Partnerships including West Michigan United Way.
Timeline
Store Maanger
The Home Depot
02.2019 - Current
Community Captain
The Home Depot Inc
02.2016 - Current
Assistant Store Manager
The Home Depot Inc
06.2004 - 02.2019
High School Diploma -
Grandville High School
Some College (No Degree) - Business Management
Davenport University