Janae' Duncan
New Castle,DE
Summary
A Social Work major interested in pursuing internships related to clinical social work .Specifically in the areas of family and youth; also interested in obtaining an advanced degree in Licensed Clinical Social Working ; I am ambitious individual with good listening skills, ability to relate and communicate with a wide variety of individuals, able to solicit trust from others; extremely organized, competitive, goal-oriented and a student-athlete. Proactive Personal Care Assistant with skill for building client rapport through tact and compassionate communication. Committed to addressing client needs and building foundation of habits to increase comfort and independence.
Overview
13
13
years of professional experience
Work History
Personal Care Assistant
Chester Community Charter School
12.2021 - Current
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Enhanced comfort by providing personalized care according to individual needs and preferences.
- Implemented customized care plans designed by addressing specific client needs and goals.
- Maintained accurate records ensuring proper documentation for the healthcare team and family members involved in the caregiving process.
- Adhered to all relevant safety protocols and regulations, prioritizing the well-being of student and maintaining a secure environment at all times.
- Developed strong rapport with clients through active listening skills, empathy, patience, and understanding of unique individual circumstances.
Stock Coordinator
Venus Beauty Supplies
11.2020 - 12.2021
- Maintained up-to-date knowledge of inventory management software, ensuring accurate tracking of stock movements.
- Processed and packaged stock items for customer purchases.
Student Worker
Aramark Food Services
09.2018 - 03.2019
- Prepare and serve meals to the students & provide quality customer service
- Maintained tidy and organized environment to comply with cleanliness standards.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Improved communication between students and administration by serving as a liaison during student council meetings or other official functions where representation was needed.
Dietary Aide
Forwood Manor Five Star Senior Living
08.2016 - 10.2018
- Prepare and serve meals to senior residents for breakfast, lunch and dinner
- Maintain a healthy and clean dining and kitchen area
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Babysitter
Pope Family
09.2011 - 09.2015
- Provided protection for children
- Courteous and friendly manner
- Put children to sleep
- Provided a clean environment within the workplace
Education
High School Diploma -
Delaware State University
Dover, Delaware05.2025
High School Diploma -
Cardinal O'hara High School
Springfield, PA01.2016
Skills
Business Correspondence
Incapacitation care
Clear Communication
Behavior Management
Complex Problem-Solving
Progress Documentation
Problem-Solving
Emotional Support
Personal Care Aide (PCA)
Case Management
Staff Collaboration
Leadership Civic Engagement
- Captain of High School Cheerleading Team
- Captain of Rec cheerleading teams in surrounding neighborhood's
- Currently return every summer to help out with tryouts and rec team activities for future high school students
- Aide the current team frequently with growing their skills and providing helpful incite since 2016
Timeline
Personal Care Assistant
Chester Community Charter School
12.2021 - Current
Stock Coordinator
Venus Beauty Supplies
11.2020 - 12.2021
Student Worker
Aramark Food Services
09.2018 - 03.2019
Dietary Aide
Forwood Manor Five Star Senior Living
08.2016 - 10.2018
Babysitter
Pope Family
09.2011 - 09.2015
High School Diploma -
Delaware State University
High School Diploma -
Cardinal O'hara High School
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