Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kellita Couch

Burlington,NC

Summary

Detail-oriented housekeeping professional with expertise in cleaning techniques, safety protocols, and customer service. Proven ability to maintain high cleanliness standards and enhance guest satisfaction. Reliable housekeeping and laundry attendant with strong skills in inventory management and chemical handling. Committed to following safety protocols while ensuring optimal cleanliness in guest areas, contributing to a welcoming environment.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Housekeeping and Laundry Attendant

Best Western Hotel
Burlington, NC
04.2023 - 09.2026
  • Maintained cleanliness in guest rooms and common areas daily.
  • Inspected rooms for proper sanitation and replenished supplies as needed.
  • Utilized cleaning equipment safely to uphold hotel hygiene standards.
  • Followed safety protocols while handling chemicals and cleaning agents.
  • Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
  • Changed bed sheets daily according to hotel standards and procedures.
  • Provided excellent customer service to ensure guest satisfaction levels were met.
  • Removed garbage from trash containers in public areas and guest rooms on a regular basis.

Housekeeper

Amazon.Inc
Mebane, North Carolina
09.2022 - 04.2023
  • Maintained cleanliness in high-traffic areas throughout the facility.
  • Collaborated with team members to coordinate cleaning schedules effectively.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Emptied trash receptacles throughout the property.
  • Disinfected telephones, light switches and other frequently touched objects.

Education

Some College (No Degree) - Hospitality Administration And Management

Workforce Trade Vocational Career School
Goldsboro, NC
08-2018

High School Diploma -

East Chapel Hill High School
Chapel Hill, NC
06-2017

Skills

  • Cleaning techniques
  • Inventory management
  • Housekeeping standards
  • Safety protocols
  • Chemical handling
  • Customer service

Certification

Hospitality Certificate

References

References available upon request.

Timeline

Housekeeping and Laundry Attendant

Best Western Hotel
04.2023 - 09.2026

Housekeeper

Amazon.Inc
09.2022 - 04.2023

Some College (No Degree) - Hospitality Administration And Management

Workforce Trade Vocational Career School

High School Diploma -

East Chapel Hill High School
Kellita Couch