Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
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JANAE JACKSON

Bentonville,AR

Summary

Results-driven Human Resources Office Manager with a proven track record at Walmart DC7842, leading a team to enhance employee engagement and streamline onboarding, resulting in significant performance improvements. Expert in Workday and adept at developing effective employee engagement strategies. Successfully managed logistics and recruiting, demonstrating exceptional organizational and leadership skills.

Overview

9
9
years of professional experience

Work History

Human Resource Office Manager

Walmart DC7842
Bentonville, AR
01.2022 - Current
  • As an HR Office Manager, I lead a team of 4 HR professionals, orchestrating the strategic synchronization of operations across a network encompassing a total of 525 Salaried and Hourly associates
  • Spearheaded successful interview processes, led orientation events, and managed onboarding activities for more than 350+ new hires, enhancing morale and performance in the organization
  • Managed end-to-end Recruiting – Sourcing, screening, interview setup, through Workday and Career Preference dashboards
  • Streamlined onboarding processes, reducing new employee integration time and significantly improving early-stage employee engagement and retention

Logistics Load Manager

WTCC 9848
Bentonville, AR
01.2019 - 01.2022
  • Before my promotion to HR Office Manager, I excelled as a Logistics Load Manager, where I managed 90+ OTR drivers through efficient tactical planning in a fast-paced environment
  • Responsible for on time daily delivery of $3.75 million dollars’ worth of merchandise compromised of 75+ store loads
  • Responsible for on time daily pick-up of $5 million dollars’ worth of merchandise from multiple third-party suppliers
  • Engages and leads daily and weekly regional and local office meetings to discuss driver capacity, outbound store LOS, and inbound issues and concerns
  • Driver dispatch duties to ensure utilization of drivers’ hours while protecting LOS and CDD and minimizing empty miles

Reverse Logistics Associate

Walmart DC 8098
Bentonville, AR
04.2016 - 01.2019
  • Assisted with return authorization management and logistics processing of return shipments from customers to the warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
  • Collaborated with Warehouse Operations, Logistics, Transportation, and Supply Chain teams.

Education

Supply Chain Management SparkChain -

University of Tennessee Haslam College of Business

B.A. - General Studies

University of Arkansas Pine Bluff

Graduate Certificate - Human Resource Management

Walden University

Skills

  • Workday
  • Microsoft Office
  • Benefits Administration
  • Process Implementations
  • Recruiting
  • WTMS and Quintiq
  • Employee Engagement Strategies
  • GLS and ORD
  • Routing and dispatching
  • Trailer planning

Accomplishments

  • Facilitated the surveys for 521 associates with the assistance of the CSD Leads
  • Championed and volunteered in company sponsored CMN events as well as ACNT
  • Assisted the Digital Enablement Team with the implementation of The Mobile Clock in App- (7842 was the Pilot DC)
  • Supported members of management with the facility’s transition to the Workday platform
  • Championed the re-launch of the PATH TO LEAD program for the career development of hourly associates
  • Routed shipments to distribution centers by building loads, including load exceptions; designating carriers; and using transportation management systems.
  • Researched shipment problems, load/shipment exceptions, and re-assignments by researching the root cause of issues for carriers and suppliers.
  • Tactically performed load planning duties and coordinated work assignments for Walmart Fleet
  • Applied Citrix and Load planner to route Walmart orders, stores and trailers to minimize cost per case shipped.
  • Utilized GLS to arrange pallets/store stops on Walmart trailers to ensure efficiency and reduce cost.
  • Successfully completed the facility’s Records Clean Up and E-Filing projects for DC 7842

Personal Information

Title: HUMAN RESOURCE OFFICE MANAGER

Timeline

Human Resource Office Manager

Walmart DC7842
01.2022 - Current

Logistics Load Manager

WTCC 9848
01.2019 - 01.2022

Reverse Logistics Associate

Walmart DC 8098
04.2016 - 01.2019

Supply Chain Management SparkChain -

University of Tennessee Haslam College of Business

B.A. - General Studies

University of Arkansas Pine Bluff

Graduate Certificate - Human Resource Management

Walden University
JANAE JACKSON