Janae Lovstuen
Brooklyn Center,MN
Summary
Driven Pharmacy Technician Supervisor with 10 years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories, and updating pharmacy records. Excited to bring talent and a record of excellence in customer service to the growing pharmacy.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician Supervisor
RX Express
07.2014 - Current
- Supervised 15 pharmacy technicians and coordinated day-to-day assignments.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in person or over the telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained and updated patient records, prescription information, and patient data in accordance with HIPAA regulations.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Associate of Science - Clinical Pharmacy Technology
National American University - Rapid City
Rapid City, SD05.2014
Skills
- Team Collaboration
- Advanced Math Skills
- Quality Assurance and Control
- Problem-Solving Skills
- Health Insurance Plan Knowledge
- FDA Compliance
- Workflow Optimization
- Pharmacy Operations Management
- Pharmacy Operations
- Staff Development
- Insurance Claim Processing Software
- Intravenous Admixture Preparation
Timeline
Pharmacy Technician Supervisor
RX Express
07.2014 - Current
Associate of Science - Clinical Pharmacy Technology
National American University - Rapid City
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